Helpdesk Support

RESPONSIBILITIES:Kforce has a client in search of a Helpdesk Support in Atlanta, GA.Key Tasks: Provides Level 1 and Level 2 support Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm, to maximize Firm-wide productivity and minimize system downtime Assists with Helpdesk duties and installs hardware and softwareREQUIREMENTS: 1 year of technical experience is not required; However, 1+ year of customer service plus 1 year of technical training/education or equivalent is required To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listedKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.