Help Desk Support Jr

RESPONSIBILITIES:Kforce has a client seeking a Help Desk Support Jr. in Atlanta, GA.Responsibilities: Provides Level 1 and Level 2 support Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support Maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm to maximize Firm-wide productivity and minimize system downtime Assists with Helpdesk duties and installs hardware and softwareREQUIREMENTS: 1+ years of customer service experience plus 1 year of technical training/education or equivalent is required Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned Any relevant education and/or training will be considered a plusKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.