Customer Service/Sales Associate

This position is not a remote opportunity at this time and will require reporting to our warehouse location on a (mostly) Monday - Friday basis. There is some flexibility in the daily schedule and rearranging of days if needed (once trained and capable).

To be successful in this position, you must

- Be a quick, eager learner with flexibility to adapt to ever-changing needs as our business grows.

- Have excellent interpersonal skills, verbal and written communication skills.

- Be knowledgeable and comfortable working with computers and web based applications within an Apple environment.

- Have quick, efficient computer skills and strong multi-tasking abilities.

- Be honest, responsible, trustworthy and have a positive attitude.

- Have previous customer service experience, preferably in an e-commerce or emailed/phone based setting.

- Pay VERY close attention to details and be organized.

Primary Responsibilities include but are not limited to:

- Customer Service: Responding to incoming customer service inquiries in a timely, thoughtful, sales oriented manner.

- Sales: via. email, phone and other

- Data Entry: Processing of orders, inventory syncing with vendors.

Secondary Responsibilities (depending upon skillsets) may include:

- Social Media: Management of all social media platforms (Instagram, Facebook, Pinterest, Google, etc.)

- Product Creation

- Photo Optimization for Web

- Email marketing Campaigns

- Content Creation and SEO

- Shipping: woking with both UPS for smaller packages and Freight channels for furniture.

- Claims: For both inbound and outbound shipments

Previous Experience Must Haves:

- Retail Sales and customer service, preferably within an e-commerce setting.

- Work within an Apple environment.

Previous Experience Bonus:

- Freight shipping and logistics.

- Knowledge of Shopify ecommerce platform

- Knowledge of Mailchimp and mail marketing platform

- Search Engine Optimization and Search Engine Marketing

- Social Media Marketing and Management.

- Knowledge of Photoshop

This is a new position for us here and will require some flexibility as we learn exactly what is needed. Initially, the the primary focus of this part-time position will be answering customer inquiries via. phone and email. The part-time aspect of this can quickly become full-time for a person with the motivation and appropriate skill-sets.

The office/warehouse environment is pretty relaxed, but we all do work hard so that we can also play hard. We live in Durango for a reason (outdoor opportunities), and a hard-working, like-minded individual will fit in well here.

Job Type: Part-time to start, but can be worked into a full time position depending upon performance.