22 Jan
Service Desk Analyst
Vacancy expired!
- We are currently looking for a Service Desk Analyst.
- Knowledge of Citrix and VPN.
- Basic typing skills.
- Strong listening, verbal, and written communication skills.
- A strong sense of urgency and the ability to multi-task effectively with attention to detail.
- Well-developed organizational, communications, and time management skills.
- Strong business maturity and professionalism are essential.
- Ability to troubleshoot, analyze, and resolve customer concerns.
- High technical aptitude and strong PC literacy skills including function and capabilities.
- Ability to work independently as well as part of a team and function well under pressure.
- High School diploma (Associates Degree in CS/IT Preferred) or equivalent required and 0 to 1 years in a service desk environment.
- Previous experience working within a major clinical EMR application (Epic, Cerner, Allscripts, etc) is preferred.
- HDI Support Center Analyst Certification will be required of you to complete within a year of your transition/hire date.
Vacancy expired!