SAP C4C Sales and Service Functional

SAP C4C Sales and Service Functional Contract : 6-12 Months Location : Pittsburgh, PA Exp; 15+ Years over all Relevant Experience and certifications • 4-6 Years of SAP Sale and Service cloud (1-2 implementation experience preferred) – C4C Cloud for Customer – Sales and Services • SAP sales/ Service Cloud certification preferred. • Prior OnPrem CRM experience preferred Able to perform (Hands on Experience) • Scoping and Fine Tuning • Create and conduct presentations/workshops/demos on system functionality to the client • Administration tasks (Workflows/ Approval Process/ Orgnization setup/ user management) • Integration tasks of the SAP Sales/ Service Cloud with other SAP, SAP Cloud and Non-SAP applications and able to work with APIs • Master layout/ Page layout • Authorization and access controls using Business Roles • Sales: Accounts and Activity Management, Lead, Opportunity, Sales Quote, Sales Order, Pricing, Territory Management) • Service: Customer service ticket, SLA, Service Categories • Data Workbench Activities • Analytics: Create Data source/ Reports / KPI/ Key Figures / Dashboards etc. • Transport Management/ Upload/ Download • Work with Odata/Standard APIs