DISAPTCHER

Title: DispatcherLocation: Atlantic StationWho You'll Work For?REEF's mission is to connect the world to your block.We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.What You'll DoThe Dispatcher will provide oversight of Shuttle using a variety of reporting methods and radio communications.Monitors availability of vehicles and manpower for the operations on a daily basis.Creates reports and compiles all necessary documents both current and historical relating to daily bus operations.PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):Employee must be able to perform essential functions of the position with or without reasonable accommodations.Experience in a customer service role where direct contact with customer is required.Supports and provide direction per the locations policies and procedures for bus operations to maintain service reliability.Responds to the change and demands of the customer volume to create solutions that support the service model required.Interface with internal personnel such as the maintenance department, Customer Service Reps, Supervisor and Managers to ensure the achievement of the division goals.What We Want From You:High School Diploma/GEDCustomer service experienceMust be able to accurately predict the movement and arrival of shuttle buses using the tools provided.What We'll Provide(Full-Time Employee Only)MedicalDentalVisionLife and Disability401KPaid Time Off (PTO)PHYSICAL DEMANDS:Comfortable working in elementsAbility to sit comfortably for up to 8 hoursMust be able to sit, stand, reach, bendOccasionally lift and carry items, up to 50 lbs.WORKING CONDITIONS:Work is performed outdoors for extended periods of time including up to the entire duration of shift.Employees are subject to environmental conditions including extreme heat and cold weather.Protection from weather conditions may be provided, but not necessarily from temperature changes.REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Impark is an Equal Opportunity and Affirmative Action Employer - Minorities/Females/Veterans/Individual with a Disability/Sexual Orientation/Gender Identity