25 Jan
Tech Support Analyst
Arizona, Tempe , 85280 Tempe USA

Vacancy expired!

Apex is looking for several Technical Support Specialists in Tempe! Day to day responsibilities:

  • Provides technical systems support and servicing to clients, supporting moderate to complex ecommerce products and services.
  • Serves as the first point of client contact in providing support for routine technical questions and issues related to assigned applications, systems, products and services. Examples include inquiries regarding systems status and connectivity, application workflow, and technical mechanics of products and services.
  • Uses various applications to troubleshoot and restore customer product functionality.
  • Acts as a liaison between client and internal parties (client services, sales and relationship management, technology) to coordinate satisfactory resolution of technical issues.
Required Qualifications: 2+ years of experience in one or a combination of the following: technical support, e-commerce application support, or e-commerce development experience 1+ year of direct end-user support or customer service experienceEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Vacancy expired!


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