User Experience Specialist

Description of Work: Responsibilities for this position include:

• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing.
• Elicit business goals and user needs from stakeholders.
• Facilitate customer discovery sessions.
• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use.
• Create and refine screen prototypes.
• Document user requirements, screen designs, and design recommendations.

• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis.

• Direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Experience in documenting user requirements, screen designs, and design recommendations
• Experience in designing and conducting formative usability tests in both formal and informal settings
• Experience preparing and presenting findings and recommendations in small and large group settings