26 Jan
Operations Analyst (Cash Management) - Contract (JR1023708)
Arizona, Phoenix , 85001 Phoenix USA

Vacancy expired!

Job Description

Broadridge is growing! We are hiring for an Operations Associate to join our cash management team in our Phoenix, AZ location. In this role, you would be responsible for processing manual and automated requests from TPA/Clients, responding to internal customer calls and email, providing “best in class” customer service, and adhering to established guidelines, procedures, and SLAs. Are you comfortable working in a fast paced environment? Do you enjoy solving problems? If so, then we would love to hear from you!

This is a long term contract role.

Responsibilities:

  • Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Fed wire transactions.
  • Accurately and timely process all daily inquiries research and items.
  • Handle escalated items and projects given by management.
  • Enters and/or releases wires in the wire system. Quality Control, consistently double checking any transactions that are processed by the team.
  • Closing process which includes balancing transactions at the end of the day.
  • Train new employees and coordinate cross training for team members.

Qualifications:

  • Requires a High School education or equivalent with advanced business/technical school or college training preferred, and/or a minimum of two to three (2-3) years applicable experience.
  • Trust operations, banking, and/or securities processing experience is preferred.
  • Knowledge of basic business processes and computer applications (Trust systems, Microsoft Excel and Word).
  • Strong written and verbal communication and customer service skills.
  • Analytical and problem solving abilities.
  • Basic knowledge of trust business and its particular accounting and tax reporting requirements as well as an understanding ofretirement plans, benefit payments and distribution processing.

#LI-AH1

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status.

"Everyone Benefits from Diversity & Inclusion.

Diverse & Inclusive Teams Drive Growth."

US applicants: Click here to view the "EEO is the Law" poster.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [emailprotected]

Vacancy expired!


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