IT Support Technician (Tier I) - Detroit, MI - $55K$40,000 - $55,000 depending on experience + BenefitsA successful Managed Service Provider which has been established for close to 25 years is looking for an IT Support Technician to join their team ASAP. They are looking for someone at a Tier I level that is eager to learn and develop their skills further in a supportive, collaborative environment. This is the ideal position for the right aspiring IT Professional to kick start their career in Information Technology within a business that cares for its employees' wellbeing, personal development, and growth.This business requires a confident individual to provide technical support to their clients which are made up of small, medium and enterprise sized firms across multiple industries. It is an exciting time to join this company who are expanding, hence the need for additional support staff. They have been providing outstanding Technical Support and Digital Transformation Services across the state of Michigan and further afield, continuing to do so for years to come!Most of the duties will be general day-to-day support, although there will be a requirement to get stuck into project work on client site from time to time. This will be a busy, fast paced role where you will gain exposure to a lot of the newest technology out there.For your hard work and commitment to customer satisfaction, you will be rewarded with an excellent benefits package and company perks including: PTO and Paid Holidays Medical, Dental, Vision and Disability Cover Paid IT Certification and Tuition opportunities Monthly lunches and company outings Flexible working Relaxed dress code and office environmentTechnical Skills they are looking for: Windows Server 2012 - 2019 administration Windows 10 Desktop OS Active Directory / Group Policy Office 365 administration VMware / Hyper-V desirable Cloud exposure to Azure or AWS desirable Network Configuration and Troubleshooting (Cisco preferable) Strong Customer Service Skills MSP experience desirableThis job will suit anyone working in an entry level IT position who are looking to further their knowledge and experiences whilst being supported every step of the way. If you would like to learn more and dive head on into the progression opportunity available here, please send through your resume for immediate consideration! Microsoft, Windows Server, Office 365, Active Directory, VMware, Hyper-V, Help desk, Tier I, Junior, IT, Support, Technical, Azure, AWS Networking, Cisco, MSP, Managed Service, Customer, Service Desk, TechnicianFor more information about ITECCO and the opportunities we have to offer follow us on Twitter @ITECCOrecITECCO Ltd is acting as an Employment Agency in relation to this vacancy.