31 Jan
VMware Horizon View Engineer
Texas, Irving , 75060 Irving USA

Vacancy expired!

Job Description:

  • Provide expert level build of virtual desktops. Troubleshoot and resolve virtual desktop incidents with Root Cause Analysis (RCA)
  • Automating team's manual work through scripting automation
  • Driving productivity, recommending improvements, remediation and operational excellence using quality methodologies to identify opportunities for improvement.
  • Work closely with other Client internal technology teams to ensure robustness, scalability, and global applicability of solutions
  • Work with project teams and developers to ensure those teams understand compatibility with thin client and server based computing architecture and requirements
  • Identify and proactively resolve issues that could impact system performance, reliability, and usability
  • Persuade and influence others through strong and comprehensive communication and diplomacy skills
  • Create and contribute to processes for missing or new solutions that are implemented due to gaps
  • Write Run Books/Knowledge Base articles for lower level teams and conduct effective training sessions
  • The Technical Lead performs a wide range of duties including some or all of the following:
  • Provides technical direction for the development, design, and systems integration for client engagement, from definition phase through to implementation.
  • Applies significant knowledge to improve service for automation and implement effective solutions
  • The role currently provides a 24/7 support operation. On-call shifts will be scheduled on a rotational basis. It should be noted that on occasions there may be a requirement for weekend coverage in support of our clients and other service desk projects. This role will be for various shifts and will be adjusted by manager as needs arise.
Job Skills:
  • Strong verbal and written communication
  • Learn and able to adapt to changing environments. Willing to learn and have a can do attitude
  • Ability to perform complex and varied assignments in support of the team's scope of work
  • Analytical thinking and experience with data analysis tools and methodologies
  • Planning, multi-tasking, and prioritization skills
  • Team-oriented and collegial approach to addressing challenges
  • Strong people, process, and business focus
  • ITIL certified
  • Being part of a team, you will be expected to work unsupervised and manage your workload effectively
  • Good interpersonal and teamwork skills
Thanks & Regards, Varun Sharma | Account Manager | (US Cell) +1- Sumeru Inc. | 2401 15th Street NW, Washington DC 20009 |

Vacancy expired!

Related jobs

Report job