31 Jan
Roseau- IT Support Specialist
Minnesota, Roseau , 56682 Roseau USA

Vacancy expired!

Start-Date: ASAPContract Length: 12 MonthsLocation: Roseau, MNTOP SKILLS Communication & Windows 7 & Windows 10 1-3 years' experience supporting an enterprise help desk

JOB SUMMARY: IT Client Support Specialist deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Perform computer lifecycle upgrades
  • Assess and prioritize daily work based on outstanding Worldwide Service Desk issues
  • Ticket and time tracking using our ITSM solution, ServiceNow
  • Support of devices such as laptops, desktops, handheld barcode scanners, custom workstations, label printers, and other proprietary technology
  • Support of Windows based operating systems and Microsoft Office applications as well as other out of the box and developed software packages
  • Administration of Active Directory and O365 for all user and end-user system objects

SKILLS & KNOWLEDGE:
  • Advanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment required
  • Advanced knowledge of Windows 7, Windows 10, and server operating systems required
  • Experience configuring and maintaining laptops and desktops in an enterprise environment required
  • Experience with Microsoft Office 2016 and above, specifically Outlook, Word, Excel, and PowerPoint
  • Self-motivated with the ability to work independently and/or collaboratively with remote peers
  • Excellent communication and customer service skills required
  • 2-year technical degree or equivalent experience preferred
  • 1-3 years' experience working in an enterprise helpdesk setting preferred

WORKING CONDITIONS:
  • Manual and physical dexterity required
  • Must be able to lift 40 + pound equipment

Vacancy expired!


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