Technical Analyst -Dotnet

VDart – We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicles Fastest Growing Companies; NMSDCs National Supplier of the Year; Ernst & Youngs Regional Entrepreneur of the Year and more Title- Technical Analyst - Dotnet Location – Phoenix AZ(Remote: Yes, until COVID ends) Hire Type: Contract Skills: .Net, Analyst, Production support, Application support, AppDynamics, SQL Qualifications Required:

• Proven analytical and troubleshooting skills in .Net or any other programming language
• A good team player who can co-ordinate with onshore/offshore development and support teams working in different time zones.
• Deep dive analysis of the logs, SQL Server and integration layer to isolate the issue.
• Must have used .Net Profiler (AppDynamics, Splunk, Dynatrace or similar APM product) along with SQL Profiler to deep dive in product issues
• Must be hands-on to setup debugging environments using Visual Studio IDE and Visual Code
• Must have knowledge of Web/REST API, Web Services, OOPS, Design Patterns.
• Knowledge of Azure Identity, Compute & Cognitive services will be a plus.
• Should be able to distinguish whether the issue is an environmental issue, data base script issue or product bug.
• Should be able to deploy the client specific changes in the lower instances.
• Should be able to build and deploy the code when needed (backup for DevOps team).
• Assist developers in providing the technical analysis/triaging done on the issue to help with develop the fix.
• Keep track of the major changes over release so as to support different versions of application
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Prioritize and manage several open issues at one time.
• Time to time follow up with clients until the issues are resolved and thereby maintain jovial relationships with clients
• A good team player who can co-ordinate with onshore/offshore development and support teams working in different time zones.
• Ability to interact with client and onshore/offshore support teams independently to get the issues resolved.