07 Feb
Manager - Design Research Focus - Design Center - AdventHealth Orlando - FT
Vacancy expired!
Description YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION! Manager - Design Research Focus - Design Center - AdventHealth Orlando - FT Location Address: 601 East Rollins Street Top Reasons to work at AdventHealth - Orlando
- Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
- serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
- AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
- We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
- Participate in the initial and ongoing development of guiding principles, internal philosophy on innovation and strategies for Central Florida Division Innovation Lab to ensure success.
- As requested by the Director of Strategic Design, participate in formal and informal presentations across the company (executives to front line staff) on design thinking, innovation and like topics.
- Provide management to the design of innovation labs and ensure effective and professional facilitation.
- Provide inspiring leadership to the Designer, cultivating a learning, creative and highly productive work environment.
- Provide data and/or reports on innovation labs to leadership as requested to research effectiveness of projects.
- Ensure solutions are co-created within parameters established by the Director of Strategic Design.
- Work closely with leadership to ensure an inspiring, open and productive environment for AdventHealth executives and teams that participate in labs/events/tours at the Central Florida Division Innovation Lab.
- Collaborate with consumer intel/mkt research, marketing, user experience and other internal teams as appropriate to ensure the voice of the customer directly or indirectly influences solutions.
- Collaborate with the strategic alliance and information technology teams to ensure they are incorporated into the co-creation process as appropriate.
- Skilled at leading innovation/design thinking teams
- Exceptional facilitation skills
- Creative, strategic approach to problem resolution; Adaptable to current research in innovation and creative tools
- Excellent verbal and written communication skills
- Ability to share and receive information and ideas from all levels of the organization in order to achieve desired results
- Ability to think quickly and adapt to changing situations; self-motivated and resourceful
- Analytical, creative, and strong interpersonal skills
- Skilled in designing highly effective innovation labs
- Knowledge of design thinking/human centered design
- Demonstrated ability to meet/exceed deadlines
- General business knowledge
- Dynamic presenter and educator in design thinking and innovation
- Knowledge of healthcare administration
- Skilled researcher in design thinking and/or innovation
- Bachelor's degree in Business, Communications, Design Thinking, Human Centered Design, Innovation, Sociology, Psychology or like degree
- Experience facilitating design labs to co-create solutions to complex problems/possibilities
- 3+ years' experience in immersive, human-centered design in a professional setting
- Experience leading design teams
- Experience working with executive leadership
- Portfolio demonstrating ability to manage design projects and lead design teams
- Design Project Portfolio demonstrating robust design thinking methodology including visual story-boarding expertise, robust design research methodology and development of high-fidelity prototypes.
- Experience in consumer product or service design
- Experience in a leadership role in user experience
- Master's in Design Thinking, Human Centered Design, Innovation, or like degree
- 5+ years of experience in a design and/or innovation lab
- Experience in healthcare
- Experience planning and executing a design and/or innovation center from the ground up
- Received education/training from IDEO and/or the Stanford's D school
- Invited presenter on innovation and/or design thinking at local or regional society/industry meetings
- Experience in improvisation
- N/A
- Mission
- Vision
- Values
- Code of Conduct as outlined in the "Guidelines for Employees" handbook
- Driving Innovation - Creating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
- Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
- Customer Focus - Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.
- Creating an Inclusive Environment - Making decisions and initiating action to ensure that business unit policies and practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
- Technical / Professional Knowledge and Skills - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
- Inspiring Others - Motivating individuals toward higher levels of performance that are aligned with the organization's vision and values.
- Guiding Team Success - Using appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listens actively to others.
Vacancy expired!