10 Feb
Business Systems Analyst
Vacancy expired!
- Extensive knowledge of order to cash process.
- Ability to work independently to define solutions supporting various enhancement requests.
- Proven track record to deliver roadmap projects on time and on budget.
- Successful experience working on large, complex projects across multiple departments.
- Strong understanding of business processes and how to leverage standard system capabilities to support them.
- Strong technical aptitude with aligning technology to business requirements.
- Self-starter ability to drive projects forward with limited oversight.
- Knowledge of SQL and Oracle database design. Ability to write SQL queries.
- Experience with NetSuite SuiteScript and SuiteFlow
- Experience with Salesforce Service Cloud and B2B Commerce
- Experience with Order Management Systems (NetSuite, MultiPub, and Softrax is desired)
- BA/BS or equivalent experience
- 3+ years working as a Systems Analyst in an Agile environment
- 3+ years working and communicating with business stakeholders at all levels
- 3+ years working with Order Management Systems and CRMs (Salesforce is preferred)
- Designs, writes, tests, implements and maintains configuration, scripts and workflows supporting Order Management Systems (OMSs)
- Provide analysis and guidance for efficient design, configuration, and implementation of system enhancements
- Support, troubleshoot, and resolve issues reported for our Order Management Systems (OMSs) and Salesforce instances
- Triage issues and escalate as needed to Product Owner by providing troubleshooting results and analysis
- Serve as the liaison between stakeholders from multiple internal departments and the development/technology team on prioritized backlog projects submitted by stakeholders
- Work with stakeholders and Business Transformation Architects to understand business requirements and help construct a project backlog
- Work with Scrum team to define data and system workflows to support complete solutions
- Perform tasks in an Agile environment to complete user stories as assigned
- Conduct moderate software configuration management activities as requested by the business
- Communicate updates back to stakeholders as support tickets and projects move forward
- Create and manage user accounts to all business systems
- Procure and manage user software licenses for all business systems
- Assist with business system regulatory, security, compliance, and audit efforts Other Duties Performs other duties as assigned by manager.
Vacancy expired!