15 Feb
Senior Project Manager
California, Pasadena , 91105 Pasadena USA

Vacancy expired!

JOB SUMMARY: Under limited supervision, provides specialized, professional level support in areas of advanced complexity such as project scope and feasibility of potential projects and plan development. Manages and oversees the integrated project plans for large, medium, and/or small scale projects including implementation schedules and resource estimates for significant projects. Assesses risk and cost estimates for major, long-term projects. Provides process leadership to client departments in the implementation of complex projects. May supervise or provide functional direction to assigned staff and/or volunteersESSENTIAL JOB FUNCTIONS:1. Uses independent judgment to plan and coordinate project scope and deliverables. Takes projects from original concept through final implementation, integrating structured project management methodology. Ensures that realistic project, quality, change control and risk management processes are maintained; makes recommendations and provides updates to senior leadership on project progress.2. Provides practice and project leadership to the project team, and takes appropriate action where team performance deviates from agreed parameters.3. May participate in departmental management team; may supervise or provide functional direction to assigned staff and/or volunteer employees.4. Participates in the research and develops strategic analysis and initial proposal process for large scale, information technology projects of advanced complexity; projects are typically in support of system strategic initiatives as directed by executive leadership.5. Provides consultation to internal and external contacts by applying technical expertise and utilizing conflict/problem resolution as needed. Works with senior leadership in developing project funding source; monitors costs, timescales and resources used, and takes action where these deviate from agreed-on tolerances.6. Provides specialized analysis and consultation on the design and implementation of effective administrative processes, to include process analysis, redesign, and organizational effectiveness.7. Manages the project change control procedure, and ensures that project deliverables are completed within planned cost, timescale and resource budgets, and are approved. Works with all project participants to ensure that changes to the work environment, as a result of any project, are fully examined and processed according to established change management processes.8. Acts as representative of the project team for the project management aspect when providing project status to senior leadership and stakeholders.9. Creates and facilitates communications for project teams, sponsors, and system constituents. Provides regular and accurate reports to executive management and stakeholders as appropriate.10. Maintains currency of knowledge with respect to evolving methodologies for technical project execution and may lead the adoption of new methods.BEHAVIORAL EXPECTATIONS:1. ACCOUNTABILITY - Takes responsibility for work, and supports colleagues in accomplishing their work, so that together, they create a positive patient experience. Performs work to the best of his/her ability, with honesty and integrity. Complies with all policies and procedures, laws and regulatory requirements. Takes ownership in providing solutions to problems and demonstrates sound judgment in his/her decisions and actions.2. PATIENT & CUSTOMER FOCUS - Demonstrates the Huntington Hospital motto CARE (Compassion And Respect for Everyone) with all those he/she interacts: patients, customers, employees, physicians and guests. Recognizes that customer service is not a department, but a culture, and it is everyone s responsibility to create a great patientexperience. Establishes eye contact, smiles and greets everyone. Gives customers undivided attention and listens to their concerns and questions, without judgment or excuses. Apologizes for problems and inconveniences, even if they are not at fault and helps identify solutions. Keeps customers informed about their care process and expected time frames,strives to minimize wait times, and apologizes for and explains any delays in service.3. CONFIDENTIALITY - Recognizes the personal nature of health care and protects our patients and customersconfidentiality, dignity and privacy in all situations. Understands that our patients and customers place their trust in us, and will do everything he/she can to earn that trust by not discussing patient information in public areas, respecting patients modesty, and never revealing personal information to unauthorized individuals.4. DRESS & APPEARANCE - Recognizes that maintaining a professional appearance demonstrates respect for our customers and gives them confidence in our ability to care for them. Dresses neatly and appropriately, and maintains good, personal hygiene in compliance with Huntington Hospital s Personal Appearance Policy. Wears employee identification badge in a visible location above the waist, at all times. Limits use of perfume or cologne as others may be sensitive or allergic to fragrances.5. RECOGNITION - Celebrates the success of others, and recognizes the importance of expressing gratitude and appreciation to one another. Takes the opportunity to acknowledge coworkers who exemplify our service standards.6. TEAMWORK - Strives to build and strengthen relationships with fellow employees so that togetherthey can achieve great results. Treats fellow employees with respect and dignity, and interacts effectively with those ofdifferent backgrounds and perspectives.7. CONTINUOUS LEARNING - Constantly strives to improve skills and competencies, pursuing learning and self- development on an ongoing basis. Proactively takes responsibility for learning about trends, changes, continuing education and certifications that can enhance the services provided. Seeks feedback from others on strengths and areas for improvement.8. QUALITY & PROCESS IMPROVEMENTS - Embraces change and maintains an open attitude to new processes and technologies. Works in a collaborative way to identify new ideas, methods and processes that may improve quality, service and patient safety.9. EFFECTIVE COMMUNICATION - Communicates with courtesy, clarity and sensitivity in all verbal and non-verbalmessages. Listens attentively to understand others needs and acknowledges their point of view. Strives to understandand respect diverse opinions and perspectives. Conveys information in a way that invites feedback and promotes shared understanding.10. WORKPLACE SAFETY - Understands that providing a safe and healthy environment is essential, and that he/she is responsible for reporting safety hazards immediately, and applies remedies when needed. Always follows required safety procedures and uses the proper tools and equipment at all times.11. RESPECTING DIVERSITY - Embraces the value of a diverse workforce, recognizing that our differences, unique talents and varied backgrounds come together to create a stronger team. Relates to everyone fairly and without discrimination, regardless of age, gender, disability, race, ethnicity, creed, national origin, religion, sexual orientation or gender identity. Maintains an open attitude to new viewpoints, ideas and talents. Respects cultural differences and strives to make others feel comfortable and welcome.QUALIFICATIONS:EDUCATION:Bachelor s degree required. Preferably in Healthcare, Information Technology or related field. Master's degree inrelated field preferred.EXPERIENCE / TRAINING:Minimum five years of experience in Information Technology, healthcare, or related field, including direct management of complex projects required.LICENSES / CERTIFICATIONS:Project Management Professional (PMP) required. Process improvement certification, such as Six Sigma Green or Black Belt, preferred.DEPARTMENT / UNIT-SPECIFIC SKILLS:Excellent communications skills (verbal and written); able to communicate effectively with all levels of the organization. Demonstrated proficiency with project management principles, practices, techniques and tools.Skill in the use of project management software, such as MS Project and portfolio management solutions. Knowledge of IT (information technology), to include a range of hardware, software, and/or infrastructure. Skill in providing/presenting technical information and concepts to senior management.Group facilitation, mediation, and conflict resolution skills.Strong interpersonal skills and ability to deal effectively in a team environment. Ability to guide project team(s) in resolution of problems, concerns, challenges.Ability to analyze complex project problems, interpret operational needs, and develop integrated, creative solutions for senior management.

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