17 Feb
Lab IT Analyst - Brisbane, CA
California, Brisbane , 94005 Brisbane USA

Vacancy expired!

Kelly Services is seeking a Lab IT Analyst for a Biotechnology company in Brisbane, CA. Job Title: Lab IT Analyst Location: Brisbane, CA (Onsite work) Type: Contract (W2) Contract Duration: 9-12 months to start, possible contract to perm Pay Rate: $28.57-30.36/HR depending on experience Shift: Day shift Monday through Friday standard shift SUMMARY Lab IT Analyst is responsible for supporting the daily operation including helpdesk ticketing, IT support for laboratory and manufacturing and remote access systems. The Lab IT Analyst is also responsible for supporting projects and resolving support requests while meeting customer satisfaction and continuous service delivery demands. Job Description:

  • Implements, monitors and provides technical support of customer laboratory environments, typically integrated with instrumentation
  • Administers and assures connectivity of customer's Operating System based platforms
  • Works with Lab managers/ Key lab users to manages Lab Computing aspects of On-boarding, retirement and relocation of equipment
  • Implements Windows based security, including but not limited to: the lab environment and customers' needs
  • Analyzes, identifies, and implements upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
  • Ensures adherence to client's corporate policies through periodic reporting and compliance programs
  • Acts as the technical support contact for field service engineers and external vendors, but not limited to, on-boarding, retiring, troubleshooting client instrument and information technology issues
  • Supports management in the development and implementation of training initiatives for Services personnel
  • Document procedures, policies, troubleshooting and best practices
  • Create and maintain a physical inventory of lab equipment, PC's, software and any other information pertinent to the environment
  • Responds to Lab software/hardware related inquiries
  • Escalates IT issues that are not resolved via regularly identified support channels.
  • Shares technical and process updates
  • Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.
  • Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.
  • Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively.
  • Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts.
Qualifications: • Bachelors of Science in Computer Science, Life Science or equivalent industry experience • 2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems • Experience with virtual machine support • Experience with scientific instrumentation If this position is of interest to you please share your updated word profile at and advise the best time and number at which you can be reached. Shazneen Irani Professional Technical Recruiter Kelly Services, Inc. kellyservices.com Why Kelly ® ?By partnering with Kelly® IT, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.About Kelly ® At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Vacancy expired!

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