Help Desk Analyst I

Description Robert Half Technology is actively searching for a Help Desk Analyst to assist local and field users at a premier company in the Healthcare/NHS industry. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Marshall, Michigan area and is a long-term temporary-to-full-time opportunity.How you will make an impact- Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally- Diagnose recurring technical issues and implement solutions to address the root of the problems- Independently investigate and implement solutions to technical issues - Assist and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements - 1+ Years IT support ticketing system Experience- 1+ Years Basic Networking Experience is a plus- 1+ Years Desktop Support Experience- 1+ Workstation Hardware Experience - 1+ Years Microsoft Office Experience Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).