22 Feb
Manager, Cloud Operations
Vacancy expired!
CBORD and Horizon are the world s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our
DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.DREAMteam (how we refer to all of us)You re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You re an extension of our talent acquisition team always scouting top talent to join our team.The Manager, Cloud Operations is an integral member of CBORD/Horizon s DevOps team. They re responsible to administer a mixed Windows and Linux environment, providing key insights and resolution paths to improve system performance, uptime and security. Cloud Operations Manager define monitoring standards for critical systems and lead the team in the design and execution of compliant systems governance protocols. Additionally, the Cloud Operations Manager regularly communicates with CBORD/Horizon s development and QA teams regarding system performance associated with recent code or infrastructure changes.What You ll be Doing- Oversee regular operations and prioritize response and resolution tasks
- Implement and execute system governance protocols including patch, and update deployment in development, staging, and production environments
- Define and implement monitoring standards for hosted infrastructure. This includes but is not limited to system resource utilization, database performance metrics, vulnerabilities and uptime against established SLA
- Assist internal stakeholders from CBORD s Development, QA, Professional Services and Support teams in identifying bottlenecks created through resource constraints, configuration or coding
- Define and implement standard disaster recovery and failover processes across all environments
- Monitor and/or execute changes to systems including patch application, version upgrades, and infrastructure changes
- Analyze database performance and define maintenance plans
- Model infrastructure growth based on resource utilization
- Architect customer private clouds according to industry best practices
- Bachelor s Degree in Information Technology, Computer Science, or a related field preferred
- 6 years of experience as a System Administrator preferred
- 4 years Web server administration (Linux and Windows) experience
- 4 years of experience administrating Relational Database Systems
- Windows and Linux administration experience required
- AWS Solutions Architect (Associate or Professional)
- Experience in a PCI and HIPAA compliant environment highly desired
- Ability to focus on details and follow through on complex projects
- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people
- Strong understanding of networking technologies and secure communication protocols
- Familiarity with IIS, Apache Tomcat and one or more relational database system (PostgreSQL,MySQL, and Microsoft SQL Server)
- Strong Shell scripting skills, preferably with Python, Bash and PowerShell
- Excellent communication skills with the ability to work effectively in a team environment
- Ability to solve problems quickly and automate processes
- Analytical and problem-solving skills with the ability to manage multiple projects simultaneously under minimal supervision
- Scheduled night and weekend work is required, sometimes with little advanced notice
- Occasional travel, usually no more than 5-15 days per year
- This role works within the DevOps team, as well as directly with customer support on client issues, as well as development on product.
- Eligible team members have access to a robust health insurance plan on their first day of employment.
- To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year.
- Access to an Employee Assistance Program.
- Vacation: 15 vacation days; pro-rated during the first year
- Holidays: 10 paid holidays each year
- Sick Time: 5 sick days; pro-rated during the first year
- Personal days: 3 personal days; pro-rated during the first year
- Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
- Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
- Access to HSA, FSA Plans & Commuter Benefit Plans
- 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay
- Access to the Roper Employee Stock Purchase Plan
- Paid Parental Leave Program
- DREAMcares (The Company s outreach initiative to support our extended community)
Vacancy expired!