Customer Service Associate II

APEX SYSTEMS IS LOOKING FOR DEDICATED CUSTOMER SUPPORT REPRESETNATIVES TO WORK OUR TEAM IN KENNESAW, GA. INTERESTED CANDIDATES, EMAIL INTERVIEW AVAILABILITY AND CURRENT RESUME TO LONNIE AT TYPE: Contract JOB DESCRIPTION: The ideal Amazonian will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (Amazonians don't pass the buck when it comes to customer issues). Finally, an Amazonian is supremely internet savvy and has high technical aptitude when it comes to online tools and research. Basic Qualifications • 1+ years prior Customer Service Experience • Prior exposure and confidence in working with upper level management on a regular basis • Ability to communicate professionally - with maturity and self confidence • Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork • Strong familiarity with online shopping and research • Ability to successfully complete pre-employment assessment and criminal background check • Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet • High School Diploma or equivalentPreferred Qualifications • College degree • 3+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or