22 Feb
Technical Writer (FinTech / Insurance) - Remote
Vacancy expired!
The Technical Writer role is a member of the Developer Experience team – led by ProductManagement. We believe that frictionless payments begin with implementation – so, we identifyand execute upon opportunities to increase the productivity of our customers’ developers. Inother words, our goal is to make it easy for developers to integrate with DigitalPayments products. To get there, we treat our developer documentation, and other features ofour Developer Hub, like products.
What You'll DoCreate developer-focused written content, including overviews, guides and tutorials thatempower customer developers to implement our APIs and SDKs effectively, efficiently,and independently.Become a subject matter expert with the ability to empathize with customers by buildingyour own sample projects with our products.Interface with customer developers directly and in the discussion forums.Gather feedback that will inform strategic product decision-making.Who You AreHave a passion for empowering developers to do their best work.Enjoy writing and can make technical writing samples available.Experience working as a developer - expert with HTML, CSS, JavaScript and RESTAPIs.Excellent communicator across multiple mediums – written and verbal English, with thepotential to grow into presenting technical content in a video tutorial format.Comfortable with ambiguity and shifting priorities - we're a startup initiative within agrowth-stage organization and our processes are evolving.Education & Experience: Bachelor’s Degree, or relevant experience.5 +years of technical writing/content writer Experience conducting user research.Vacancy expired!