22 Feb
Customer Service Representative (CSR)
Georgia, Norcross , 30003 Norcross USA

Vacancy expired!

Customer Service Representative (CSR)

Norcross, GA

Long Term

Job Duties Include:
  • Answering Inbound Phone Calls: Transferring calls to other employees and taking messages when other employees are not available
  • Ability to take reliable messages and replay accurate details is a must
  • Making Outbound Phone Calls: You will be trained on calling customers on a recurring basis to inquire about future ordering needs
  • General Light Cleaning: You will be expected to keep the showroom and office clean
  • Samples: You will be expected to organize samples and will be trained on labeling & building sample sets for sales staff
  • Uploading Slab Photos: You will be trained to take photos of all inventory and will responsible for uploading them into the system so they show on the website
  • Slab Signs: You will be trained on producing colors/name labels for slabs with material name and information
  • Homeowners Assistance: You will be trained to assist and accompany homeowners while they view the inventory and place holds on slabs in our software as they make their selections
  • If you have experience with slab sales, slab showrooms, or any other building products, your experience will be a plus. Pay will be based on experience
  • MUST have a good understanding of computers and Microsoft Office Suite & Adobe PDF

Skills:Computer Skills – Knowledge of Windows programs, excel, word, etcCustomer service experienceAbility to multi taskSelf-motivated, organizedOther associated office functionsAble to pass pre-employment drug test and background verification

Benefits:Paid time off includes Company holidays, vacation, sick and personal

Vacancy expired!


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