Front Desk Receptionist-Performance Sports Therapy

Performance Sports Therapy is looking for a front desk receptionist!

WE ARE SEEKING A PART TIME FRONT DESK RECEPTIONIST WITH THE AVAILABILITY TO COVER THE OTHER FRONT DESK SHIFT WITH 30 DAYS OR MORE ADVANCE NOTICE WHEN THE OTHER FRONT DESK EMPLOYEE REQUESTS TIME OFF. YOU MUST HAVE APPOINTMENT SCHEDULING EXPERIENCE AND A PLEASANT UPBEAT PERSONALITY TO BE ELIGIBLE.

Responsibilities:

Other Duties as Assigned

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reception Area:

Open and close office duties as assigned (following existing protocol)

Handle cash drawer and patient payments

Customer Service :

Greet, welcome, direct and announce guests and patients appropriately

Email New patient info (welcome email, paperwork)

Insure all public and patient areas are clean, tidy and stocked of supplies.

Communications :

Answer, screen and forward any incoming phone calls while providing basic information when needed

Make calls as needed and requested (Appt reminder, owner request, etc)

Inform practitioner/therapists of any changes to their schedule that day

Record Keeping :

Maintain schedule as needed (Scheduling patients/waitlist)

Update appointment calendars and schedule meetings/appointments

Enter new patient data

Intake New patients

Patient Care:

Prep treatment rooms including cleaning tables between patients, adding needed items such as pillowcases (or sheets for massages), changing stim pads, getting tables set up for massage for certain patients, keeping baby wipes available, etc

Assist patients to treatment rooms.

Initial intake patient information and then provide Practitioners a summary of patient’s medical information

Assist practitioners with Interferential stim therapy (Hook up/unhook patients. Get heat/ice)

Prep treatment rooms

Assist patients off table that are in need of assistance

Administration:

Supervise office employees/therapists

Maintain schedule as needed (Scheduling patients/waitlist)

Update appointment calendars and schedule meetings/appointments

Enter new patient data

Create and maintain spreadsheets as needed (call log, new patient log, cleaning list, open/close office, inventory, etc.). This does NOT mean to do these tasks; it means to simply update spreadsheets as needed. (once a month)

Assist in:

Preparation of weekly deposit

Research errors in patient ticketing

Research additional information as directed on internet

Check inventory (use checklist)

Qualifications:

EDUCATION / EXPERIENCE:

College degree and/or three years related work experience in a health related facility.

TECHNICAL :

Excellent Communication skills including interpersonal communications, written and telephone.

Proficient knowledge of computer systems, specifically in MS Office products.

Team Player

Outstanding time management skills

Experience in basic marketing techniques.

PHYSICAL REQUIREMENTS :

Bending, lifting and carrying up to 30 pounds

Requirements generally occurring in an office environment, including but not limited to: keyboarding, file retrieval, and communicating (verbal and written).

Job Type: Full-time

Salary: $12.50 /hour

Job Location:

Tucson, AZ

Required education:

High school or equivalent

Required experience:

Are you in Tucson, AZ?

Do you have at least 3 years of Receptionist or Medical Assistant experience?