VOIP Network Consultant

Job Duties:

• Troubleshoots issues within the environment also including SIP & Network
• Works with clients to facilitate their understanding of best practices for a VoIP telephony solution
• Consults with Client regarding best practices and options within the proposed solution platform
• Provides consulting on solution optimization and roadmaps to solve customer problems and achieve customer solution objectives.

• 5+ years' experience with the Genesys product suite in either implementation or support
• Knowledge of SIP and VoIP
• Knowledge of voice communications such as SIP, ISDN, and T-1
• Knowledge of data networking, especially TCP/IP