Consulting: Core Business Operations - Senior Consultant – Salesforce Einstein

Job Description

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realise your full potential.

To actively lead Salesforce Einstein supports Engagement Manager in delivery of services to / at client premises on delegated engagement / project.

· Supports the Engagement Manager in delivery of engagement / project, in specific area of competency

· Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement

· Identifies opportunities for follow-on work and works with management to win the business

· Assists in development of client presentations / discussion documentation

· Actively builds business relationships that generate leads

· Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling

· Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client

· Communicates regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise

· Develops productive working relationships with client staff

· Proactively identifies client needs and problems on technical issues that arise and propose resolutions to address these

· Manages risk in area of engagement in alignment with Deloitte policies

· Consistently reviews and analyses accuracy and quality of own deliverables

· Maintains clear communication channels with engagement team members on work status

· Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work

· Mentors junior members of the team

· Maintains own development and knowledge in specialised area

· Maintains quality and timeous delivery as per SLA

· Able to ingest data and models into Salesforce

· Able to use Salesforce to perform data analytics

· Good understanding of Salesforce

· Ability to interpret results and explain to business stakeholders

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

• Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

• Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

• Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

• Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience

• Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business

• Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy

• Financial Acumen - Ability to incorporate financial information when evaluating strategic options

• Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients

• Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations

• Global Mindset - Ability to apply a global and diverse perspective to problem solving

• Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology

• Salesforce Einstein - Ability to run with and practically implement solutions on Salesforce Einstein

• Data modelling - Predictive modelling, statistical modelling

• Data analytics - Well versed in wrangling data and retrieving insights

Qualifications

• B.Com |BSc |B.Eng or related Degree
• 4 years working experience
• 3 years in a client facing role

Additional Information

• Technical expert in Salesforce Einstein
• Cloud application (a bonus)
• Data Modelling
• Data Mining
• Demonstrated project management skill
• Consulting skills
• Experience in drafting and presenting to business stakeholders
• Good report writing skills
• Sound financial knowledge and understanding
• Business acumen

• Excellent communication skills, both written and verbal
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Sound problem solving ability

Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities