Entry level property Administrator- Community Manager I

Job Description

The purpose of the Community Manager I is to enhance the client experience by servicing clients, providing operational and administrative support to clients and the center team.

· Be physically present at the center to provide client support. Be able to answer questions and responses to all clients and manager.

· Prepare for client inquiries by studying products, services and customer services processes.

· Answer all inbound phone calls for clients, sales and the company by directing callers as appropriate. Take care of any client requests that come in by phone.

· Greet and direct visitors with a hospitality forward mindset.

· Receive, sort and forward incoming mail and packages for clients.

· Coordinate the pick-up and delivery of mail services.

· Assist in ordering, receiving, stocking and the distribution of office and café supplies.

· Assist in the management of client onboarding.

· Assist in the daily operations and maintenance of the center. Ensure that the community café, business center and conference rooms are up to center readiness standards.

· Provide marketing materials for clients and prospects.

· Assist in planning and attend monthly client events. Attending networking and marketing events during business hours.

· Perform administrative duties that support client in their daily business practices.

· Manage all client catering requests including the set up and tear down. Manage vendor relationships in a professional manner.

· Schedule conference rooms, day office usage, catering and equipment usage through Operate.

· Update and maintain accurate schedules for all clients and daytrippers. Assist with booking and maintaining of daytripper client accounts. Proactively outreach to daytripper clients.

· Receive all incoming vendor invoices and determine which invoices should be entered at the center level. Send all other invoices to the accounting department to process.

· Create purchase orders through Nexus Payables for offices and café supplies. Keep an inventory of offices and kitchen supplies.

· Coordinate with building management company and janitorial staff to assist with building issues with necessary.

· Purchase and accurately reconcile offices supplies, postage, parking validation and FedEx accounts.

· Improve quality services by recommending improved processes; identifying new product and services applications.

· Familiarity with P&L reports.

· Other duties as required/assigned.

· Excellent attention to detail and follow through.

· Excellent communication skills, both verbal and written.

· Ability to organize, prioritize and manage multiple tasks. Ability to meet deadlines with minimal supervision.

· Ability to demonstrate flexibility with changing priorities.

· Evidence of being a team player and support colleague with strong interpersonal skills.

· Ability to work in a high-pressure environment and act in a dynamic, problem solving capacity to best service the client and team.

· Ability to use IT/technology and Microsoft Suite

· Associates Degree or equivalent, Bachelors Degree in Arts or Sciences preferred.

· Minimum of 6 months experience in an office environment in a similar.

· Experience in restaurant, hotel, retail or other hospitality experience highly desired.

Qualifications

· Associates Degree or equivalent, Bachelors Degree in Arts or Sciences preferred.

· Minimum of 6 months experience in an office environment in a similar.

· Experience in restaurant, hotel, retail or other hospitality experience highly desired.

Additional Information

At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.