Hospitality Sales Manager - Beringer

About us The epitome of a modern classic, Beringer has been Napa Valley’s benchmark producer since its establishment in 1876. Winemaker Mark Beringer crafts classic wines from Napa’s finest appellations and Beringer’s exceptional collection of vineyards. Beringer is not just a name on a bottle. It is an authentic brand filled with the spirit of American optimism. It’s consistent, trusted and respected. It’s forward looking, but also extremely proud of its past. The historic estate in St. Helena offers a tradition of hospitality that defines the Napa Valley. About the role The Hospitality Sales Manager (HSM) is the front line site and tasting room manager for all guest interaction and financial deliverables in the following areas: Creating and ensuring a safe environment for our employees and guests

Makes sure our guests have brilliant guest service and embedding Hospitality Academy in the culture

Drives key sales metrics (club conversion, net sales revenue, AOV, data capture)

Understands and delivers cost controls, especially labor and COGS tours and tasting s

Trains the team and cultivates a high-performance culture

Manages operational and Sales Budget

The HSM is a critical function on the DTC team. This person must role model our behaviors and leadership framework (Trust, Belief, Focus and Collaborate to win).

About you

BS degree or equivalent work experience with a minimum 3 years in similar retail and or sales leadership role in hospitality industry. Preferred experience as tasting room manager, hotel front desk manager or hotel shift manager. (Wine industry specific background is ideal but not essential.

2-3 year experience in a supervisorial role.

Strong leadership skills and team player with the ability to coach others.

Knowledge of food and wine, the wine industry and competitive offerings, Napa and Bay Area hospitality market.

Proven track record leading others and delivering results against defined targets.

Working knowledge of winery POS systems, calendar programs, Microsoft Office Suite.

Strong customer service and sales aptitude.

Must be able to lift 40 lbs (a case of wine).

What’s in it for you

The opportunity to be bold and make an impact in the world of wine

Access to the world’s most celebrated wines through our employee product allowance

True flexibility in determining how, when and where you work to achieve your potential

Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe

Opportunity to build a career across multiple functions (we’re really good at doing this!)

Structured development programs to support your health, wellbeing and career

“TWEforME Day” – an additional day of leave each year, for you to do you

Meeting-free Monday mornings (we all love this!)

Culture

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

Inclusion, Equity and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com , quoting the job title and reference number.

How to apply

We do move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today!