15 Sep
Iowa,
Des moines
, 50322
Des moines
USA
Vacancy expired!
GENERAL RESPONSIBILITIES:A NOC Developer I is responsible for the administration and continual development of existing application platforms in a small team environment. SPECIFIC RESPONSIBILITIES:• Detailed data entry into all NOC Tools & Development Managed applications.• Actively work with NOC, HFC NOC, OSS, IT, IP Engineering, IP Design, 3 rd party service providers, and field staff on problem resolution activities for applications supporting service infrastructure that delivers Video, High Speed Data, and Telephony services.• Maintain service level agreements by adhering to NOC escalation time lines and continuous re-assessment of ongoing issues.• Adhere to company and department policies and practices in an effort to assure prompt resolution to identified problems• Meet project deadlines related to development activities, and provide project feedback on a regular basis.• When offered, attend training related to NOC tool development and administration. Some travel required.• Other duties as assigned.PREFERRED EXPERIENCE/SKILLS:• Four year college degree in computer science, related field, or equivalent, preferred.• 2+ years' experience working with Network Management Technologies.• 1+ years' experience working in a 7x24x365 support environment.• Experience with HTML, PHP, SQL, Linux (RHEL), VMWare, Python, and JavaScript preferred.• Knowledge of CMDB concepts.• Knowledge of Scrum or Agile development concepts.• Excellent communication (written, verbal) and interpersonal skills.• Detail oriented.• Ability to work under stress, multitasking while following detailed procedures while displaying good decision making skills.• Past experience with NOC operations.• Cable TV/Broadband and/or Telecommunications experience a plus.Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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