Case Manager HHAP Housing Project

The case manager will provide direct case management services to individuals and families at risk of homelessness and individuals who are currently houseless and meet the federal definition of homelessness. Case Management duties include intake assessment, data entry into HMIS, case management (housing sustainability plans, case notes, weekly meetings with clients, referrals to ancillary services, discharge planning, and continuing care), and other duties as assigned. Specifically:

● Assessing and documenting client’s physical and mental wellness, needs, preferences, and abilities, and developing case plans to overcome barriers.

● Working with client’s family and friend support networks, and other care providers to ensure client success.

● Evaluating the client’s progress and making adjustments as needed.

● Listening to client concerns and providing counseling or interventions as needed.

● HMIS data entry and intake.

● Recording client progress and referrals in weekly notes, including data entry into NextGen.

● Participation in monthly Southern Humboldt Care Manager’s meetings.

● Supporting clients in obtaining permanent housing by the development of a Housing Sustainability Plan, and open communication with landlords.

● Following up with newly housed clients for up to six months to ensure maintenance of interventions and they are in good physical and mental health.

● Completing necessary RRHC and Humboldt County Trainings.

Qualifications

● The propensity for compassion and ability to relate to clients with various needs.

● Ability to motivate and engage clients to follow care plans utilizing motivational interviewing and other evidence-based practices.

● Great communication skills and ability to work in partnership with clients to develop strengths-based case plans.

● Excellent organizational and time management skills as well as record-keeping and multi-tasking skills.

● Sound critical thinking and problem-solving skills to assess clients, analyze feedback from other providers to enable targeted case management.

● Computer literacy to maintain case files – HMIS, etc.

Educational Requirements - The Case Manager position requires at least a bachelor’s degree in psychology, social work, counseling, or related degree. Experience may meet some of these requirements.

Experience - Experience providing direct services to individuals and/or families that are experiencing homelessness, housing insecurity is highly desirable. At least one year in a paid position as a case manager is required.