Special Populations Care Manager

Job Description

The

• Starting wage is $17.01to $19.57per hr.

• Medical (Includes Free Medical Services at All Salud Facilities)

• Dental(Employee Discounts at All Salud Dental Facilities)

• Vision

• Flexible Spending Accounts

• Basic Life and AD&D, Supplemental Life and AD&D

• Short-Term & Long-Term Disability

• Accident & Critical Illness Insurance

• Employee Assistance Program

• Generous vacation accrual

• 9 Paid Holidays per year (including a Floating Holiday and paid Birthday)

• 8 Paid accrued Sick Days per year

• Retirement savings plans

• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month

The

Works under the direct supervision of the Care Management Program Manager.

• Assist in risk stratification of high-risk patients with an emphasis on those enrolled in the ACC Medicaid-Medicare Program
• Make initial contact with high-risk patients
• Assist in assessing patient’s medical, dental, behavioral, and social needs
• Collaborate with other members of the care management team to develop a comprehensive care plan for patients with referrals to internal and external resources
• Provide care management, follow-up, and support services to high-risk patients
• Assist patients in accessing local community resources.
• Provide ongoing individualized support
• Work with the Program Manager to coordinate the implementation of Complex Care Plans across Salud clinics as well as manage data and report on monthly outcomes
• This position is centralized, based out of administrative office in Fort Lupton with remote work the majority of the week. Some local travel throughout Salud’s catchment area will be required
• Works in conjunction with Medical Providers, Medical Assistants, Enrollment Specialists, Customer Service Associate and all other staff to ensure that patients obtain the highest standard of integrated health care
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to SALUD
• Follows procedures for the electronic health records system
• Other duties as assigned

Qualifications

• Bachelor's Degree in social work or a health-related field is strongly preferred
• High school diploma or GED, required

• Experience in care management, patient navigation, or social work preferred
• Experience in a community health setting or with underserved populations preferred

• None needed

• Bilingual English/Spanish required
• Commitment to working with the underserved
• Sensitivity to low-income and ethnic minority communities is a must
• Ability to collaborate with an interdisciplinary healthcare team including primary care providers, medical support staff, behavioral health workers, and other healthcare professionals
• Knowledge of community and health resources and application process
• Excellent data management, organizational, and documentation skills
• Good verbal and written communication skills
• Must work well with the patient care team members
• Computer knowledge and skills including proficiency in Microsoft Office programs (Access, Excel, PowerPoint, Word)
• Willingness to learn new software programs and work processes
• Self-starter, able to work independently and flourish without extensive supervision
• Detail-oriented, able to coordinate and prioritize multiple responsibilities

Additional Information