Ambulatory Service Representative III

Ambulatory Service Representative IIILocation: Summer CreekDepartment: AdministrationJob Type: Full TimeCOMPANY PROFILEKelsey-Seybold Clinic. Changing the Way Health Cares. Kelsey-Seybold Clinic is Houston’s premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey. With more than 21 clinic locations and more than 400 physicians, Kelsey-Seybold provides medical care in 55 medical specialties and is home to a nationally accredited Breast Diagnostic Center, Endoscopy Center, Infusion Center and Cancer Center. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.JOB SUMMARYPerforms detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager. EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS(A = basics; B = preferred)EducationA.High School Diploma or GED from an accredited program B.Associate or Bachelor’s degree in related fieldExperienceA.A minimum of 2+ years medical office experience to include the following: Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, & experience in answering a multi-line telephone system.or1+ years KSC Experience as an Ambulatory Service Representative IIB.3+ years of working in a physician, hospital, or medical office environment2+ years of insurance/managed care experience, to include insurance verification, being able to identify, communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)LicensesA.B.Special SkillsA.EMR experienceMS Word and ExcelFamiliarity with medical terminology,Excellent customer service skills in person and over the telephone. B.Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint) and web/Internet are required. Epic experience. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities.OtherA. Fluent in English, verbal and written. Professional demeanor and appearance.B.Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal skills which are required to interact with internal and external contacts in a courteous and patient focused manner.WORKING ENVIRONMENTClinicalID: 2020-21491 External Company URL: www.kelsey-seybold.com Street: 8233 N Sam Houston Pkwy E