Team Lead, 3rd Shift (11pm - 7am)

The Team Lead is responsible for supervising residents and maintaining a safe, supportive and therapeutic environment that meets the individualized care and personal development needs of the residents in accordance with Agency standards, state licensing standards and other federal, state and local regulatory requirements. The Team Lead assists the Shift Lead by overseeing direct care staff activities associated with the implementation and management of a therapeutic adolescent environment associated with their specific unit. The Team Lead assists with the creation and management of the designated shift routine for assigned area. Essential Duties

Provide direct supervision and observation of all residents while in their living space or common areas; know the whereabouts of the residents at all times during the shift

Ensures residents and Direct Care Staff adhere to and follow the resident daily schedule

Work closely with the Program Director/Program Manager to ensure the individualized treatment and personal development plans are properly implemented, followed and managed as it relates to staff interaction with the residents, setting behavior limits and individual and group activities

Work closely with the Program Director to develop new resident orientation and onboarding plans; assist with the new resident orientation

Work closely with the Program Director to develop new-hire training and hire when needed

Maintain awareness of resident behavior and utilize the proper intervention and appropriate consequence in accordance with Agency policy and the residents’ individual treatment and behavior support plans; accurately document the behavior and intervention using the designated forms

Design, develop, coordinate and schedule daily group sessions; oversee the facilitation

Provide residents with a full range of basic living skills including, but not limited to bathing, feeding, cleaning, shopping and laundry

Clean, organize and maintain the residents’ living space to provide a safe and therapeutic environment

Ensure safety, security, and sanitation standards maintained in all work areas

Accompany residents and participate in and manage behavior in group therapy sessions for residents, as needed

Teach, supervise and assist residents in achieving their daily goals

Converse with residents to reinforce positive behavior and promote social interaction and community inclusion

Accompany and/or transport residents to appointments, outings and activities using established safety protocol

Take an active role in continuous quality improvement methods and efforts, including acting as an agent to execute positive and proactive change, when deemed appropriate

Report and properly document all incidents in a timely manner (prior to the end of the shift)

Prepare and attend supervision, unit, team and facility meetings as required

Plan and conduct random search of residents’ living space

Provide back-up services and assistance to other units/programs when needed

Complete required training hours per licensing standards

Responsible for engaging and taking care of our therapy animals on unit during shift including feeding, providing water, nurturing or ensuring youth under their supervision complete such tasks

Other duties and special projects as assigned

Working Relationships

Develop and maintain positive working relationships with the program and clinical management team and staff, residents and volunteers to meet the needs of the residents and ensure the program goals and objectives are being met

Work closely with management, the program and clinical staff to ensure program operations, goals and objectives are being met and the residents are receiving the highest quality of services and support

Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices. Always work within the Agency’s Code of Ethics and establish working relationships within the ethical boundaries established

Minimum Qualifications

High School Diploma or GED equivalent

Must be 21 years of age or older per licensing requirements

1-year experience (6 months if a current/former Upbring RTC employee), in a residential care facility in direct care, eldercare, group home, or working with individuals with mental health and/or behavioral health related issues

Knowledge of behavior modification and therapeutic settings

Strong communication skills, with demonstrated ability to write legibly in a concise and understandable manner

Strong time management skills with the ability to meet deadlines and complete tasks in a timely manner

Ability to work both in a team environment and independently

Ability to use good judgment, think and react rationally and calmly in difficult and stressful situations

Strong interpersonal skills with the ability to interact with a diverse staff and resident population

Proficient with basic computer skills, such as Microsoft Word, Excel, and Outlook

Preferred Qualifications

Bachelor’s degree in Social Work, Social Services, Human Services, or closely related field

Over 1-year experience in residential care facility in direct care, eldercare, group home, or working with individuals with mental health and/or behavioral health related

Advanced knowledge of behavior modification and therapeutic settings

Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of residents

Physical Demands & Work Conditions

Requires working with a diverse population of youth with varying degrees of behaviors and trauma

Requires standing for long period of time

Lift, push, pull, move up to 125 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. AgreementThe statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer.Equal Employment Opportunity/M/F/disability/protected veteran statusID: 2020-3981 Shift/Hours: 3rd Shift External Company URL: http://www.Upbring.org/ Street: 25752 Kingsland Blvd.