CX Senior Presales Consultant- Santa Monica OR Redwood Shores, CA

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.ORACLE'S COMPLETE CUSTOMER EXPERIENCE (CX) CLOUD - EMPOWERING PEOPLE, POWERING BRANDSOracle CX Cloud Suite enables leading organizations to deliver great customer experiences throughout their customers journey. Organizations seeking a competitive advantage are looking to Oracle to help them effectively engage their customers across physical and digital channels to dramatically improve customer retention, up-sell, and brand advocacy. To strengthen Oracle s position as a market leader, we are looking for a Senior Solution Engineer to provide leadership and expertise for industry sales opportunities.Role Overview:Are you the person your teammates turn to for problem solving, can-do attitude, attention-to-detail, top-tier communication skills and teamwork? Keep reading.The responsibilities of a Solution Engineer are broad and the challenges are demanding. However, with the hard work and results come a competitive compensation package and a compelling career path. This highly rewarding role will offer you the opportunity to leverage your skills in problem solving, attention to detail and teamwork. You ll work in unison with Oracle s best field sales executives, solving complex customer problems and translating customer requirements into solutions that drive business results. This is a critical role in driving the continued success of Oracle s customers in North America.As a Senior Solution Engineer you will be responsible for providing presales strategic / technical / functional support to prospective clients and customers in a variety of industries. You will develop and deliver high quality Oracle presentations and software demonstrations. You will present and articulate Oracle value, competitive advantages and product benefits. You ll design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products when needed.Responsibilities include:Your core responsibility is to understand customer challenges and deliver solutions leveraging Oracle s modern Cloud platform and applications.Prepare and deliver top-tier communications (presentations, product demonstrations, emails, conference calls, etc.)Partner with the sales counterparts in standard presales activities such as, but not limited to:oParticipate in deal strategy & planningoParticipate in value-based Discovery activities via entire presales process.oPrepare & deliver solution demonstrations and presentations by tying client value to Oracle solutionsoProvide responses to customer requirement documents (RFP s)oKeep up to date regarding the latest cloud solutions from both Oracle and its competitorsTo be successful in this role, you will ideally have:A passion for strategy, execution, learning and leadership in Customer Experience.Excellent verbal and written communication skills and prior experience.Ability to discuss key industry issues, overall CX solutions and technical aspects with multiple levels (C-Level to Functional Managers and IT).5-7 years previous customer-facing software presentation roles in for CRM, Customer Service or CPQ solutions such as, Oracle, Salesforce.com, or Microsoft.A history of selling to diverse leaders in multiple departments including Marketing, Sales, Service, IT, and Operations.Additional Requirements:FinServ or Insurance experience preferred.Experience in various industries such as Industrial Manufacturing, Travel & Transportation, Professional Services, Oil & Gas, Utilities, Higher Education, and Life Sciences.BA/BS degree or equivalent preferred.Travel: 25-50%.Location will be Austin, Santa Monica, Minneapolis, Redwood Shore or Burlington (MA)Relocation package is not offered for this role.More information about Oracle CX Cloud solutions can be found at http://www.youtube.com/user/OracleCX/home and https://cloud.oracle.comJob: Pre SalesOrganization: OracleTitle: CX Senior Presales Consultant- Santa Monica OR Redwood Shores, CALocation: United StatesRequisition ID: 20000HWV