Dental - Front Office Lead/Manager Needed (Powers and Galley)

We are looking for a friendly, genuine, self-motivated, and well-organized person to join our team and lead the front end of our growing dental office in Colorado Springs. Qualified individuals should have a good comfort level with computers, technology, and patient care/communication. The ability to multitask effectively and with confidence and composure is a must.

Integrity, a strong work ethic with the desire to use time efficiently, and the talent and dedication to learn new skills are all crucial to success in this position. You must have the talent for making a great first impression and building sincere trust and good rapport with our patients - they are wonderful people and deserve the best.

A comfort level with practice financials, dental insurance plans and language, and the ability to have appropriate and confident financial discussions with patients are also essential to success in this position. A background in software such as Open Dental, Dentrix, and DS3 are strong positives, but not necessities if you are truly a fast learner - you’ll use our practice software throughout the day.

Responsibilities include:

- Opening the office in the mornings

- Greeting patients + check-in/check-out

- Management of the patient schedule to optimize office production, efficiency, and flow

- Insurance/Patient payment collection and accounting

- Management of accounts receivable

- Management of insurance claim submission/appeals

- Management of insurance predeterminations

- Management of patient communication (office phone/text/email)

- Running and managing practice health reports - also to be reviewed with the practice owner (A/R progress, outstanding claims, etc.)

- Running patient account audits

- Closing out each day with financial settlement, review of reports

- Others

The right individual will be excited to join us in providing quality care to our patients in every sense of the word. The phrase "people person" is overused in the job market, but part of the character of the individual we are looking for is a sincere concern for individuals and their well-being. We need a team member who wants to jump right in and be a true part of the team, lending us your strengths and being open to feedback with the flexibility to learn and adapt to what is needed to fill this role successfully.

We are a very welcoming and supportive team and will work hard to help you succeed with us!

Perks of the position include a good income, earned paid time off, dental benefits, retirement contributions, and more. Current office hours are Monday-Thursday, from 7:30 to 5:15pm or so with the occasional Friday. You can expect an average of about 36 hours per week.

If you are excited about this post we'd love to consider you for this position! Please reply with your CV, references, and thoughts on desired salary.