Digital & Technology Manager (Technology Solution Leader)

Digital & Technology Manager (Technology Solution Leader)Job ID80100Posted30-Aug-2022Service lineGWS SegmentRole typeFull-timeAreas of InterestDigital & Technology/Information TechnologyLocation(s)Remote - US - Remote - US - United States of AmericaPurpose of the Role: Responsible Single Point of Contact (SPOC) for any technology deliverable during a growth activity.Individual Accountabilities: Solution liaison with the Sector Technology leader Maintaining and effectively communicating CBRE’s perspective, position, and strategy for technology Driving the most competitive technology solution that leverages the standard stack wherever possible and innovating for specific differentiation Risk identification, quantification, and mitigation recommendations around the technology solution (information security, technical, transition, operation) Develop technology solution, budget, and RFP response content for new, expansions, and renewal pursuits Assurance that technology solutions are communicated and understood by the targeted clients, solutions teams, and account stakeholders Participants and presents technology solutions in client yellow pads and proposal presentations Responsible for maintaining technology governance during the pursuit cycle In partnership with the Sector Technology Leader, conduct red zone technology reviews per established process promptly once awarded to facilitate contract negotiations awarded Technology liaison with SME/Workstreams leads during pursuit Conveyance of technology solution and associated risks of won pursuits to transition team for technology implementation Execution of the desired outcomes described in Technology Solutions Leader playbookEssential Leadership Behaviors Removing blockers and solving problems – “problem solver” Clarity and simplification of messaging – “speak the language of business outcomes” and “telling the story” Adaptability to and understanding of client culture and terminology Active listener Composure in client yellow pads and solution presentations – “cool under pressure” Persistence in getting the deliverables complete – “grit” Ongoing technology (issues, risk, configurations, stakeholders) understanding Proactive approach to opportunity and risk – “looking around corners” Energy and excitement for the solution – “bring the passion” Understand our business – “PhD in CBRE”Parameters for successKey Metrics Cost competitiveness of the technology solution (transition and ongoing)o ratio of tech transition to overall transition costso ratio of ongoing tech to annual net revenue Technology solution effectivenesso Kingsley tech rating (Leading, Competitive, Lagging)o ratio transition budget/actualso Go-live carry over (application delivery carried over past go-live) Individual Effectivenesso Semi-annual effectiveness survey to division stakeholders (DP, SCS, DD)Key Capabilities Access to training and documentation for all technology in GWS EA stack & business best practices Broad network within CBRE D&T, 3rd party suppliers, market leading technology companies/services companies, CBRE and industry thought leaders Information Security library for all products (VSAs, certifications) Governance for approved technologyOrganizational Requirements for Success Role recognition / understanding with broader D&T Participation in sales presentations and meetings Conducting red-zone technology reviews No direct reports Reports into GWS D&T Enterprise Technology Solutions Team LeaderDecision RightsOwns Technology solution and budget for growth activity Communication of technology to clients, sales, account, and transition stakeholders Technology Governance – non-standard technology choicesInfluences Account technology roadmaps Pricing Committee recommendations around technology risk (technical, delivery, operational)Vetoes NoneEDUCATION and EXPERIENCEBachelor's degree (BA/BS) from four-year college or university and a minimum of six to ten years of related experience and/or training.COMMUNICATION SKILLSAbility to comprehend, analyze, and interpret the most complex business and systems documentation. Ability to describe technical issues in a way that others in D&T will be able to understand and act upon them. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.SCOPE OF RESPONSIBILITYDecisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.Compensation$130,000 and 20% Bonus#INDSJCBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)