Lead Access Coordinator

Title: Lead Access CoordinatorThis position will be scheduled at the Christ Hospital Health Network located at 2139 Auburn Ave., Cincinnati, Ohio 45219.Job Overview: Acts as resource person for staff on their shift and insures smooth operation of the area. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered. Performs all Department functions as needed. Delegate workflow duties per assignment indicated on Daily Placement.The Lead Access Coordinator may perform the following duties:

Provides education and training/mentoring for other staff members. Conducts and attends department meetings and reviews procedural & process changes per facility specific guidelines.

Assist and clear accounts for billing from WQ’s established.

Ensures new associate orientation is completed.

Must present positive role model. Facilitates Performance Improvement processes. Responsible for staffing issues during on call coverage.

Interviews patients and obtains and verifies appropriate personal demographic and financial information.

Analyze patient accounts.

Initiates on-line verification of third-party Insurance Carriers and Plan Administrators to verify patient benefits.

Effectively facilitates room assignment for patients admitted.

Answers and directs incoming calls, schedules from physicians, Physician’s office staff, ancillary departments and other facilities.

Education: High School Diploma/ GEDExperience: One to three years experience in Registration, Billing, Customer Service, or Managed Care Organization work environment. Must have/gain knowledge of the Hospital Medical Staff rules and infection control policies to be effective in this position.Typing (minimum of 35 words per minute or equivalent key strokes).Weekend/Holiday: Every other weekend and holiday rotation.There are many ways to define excellence. For us at The Christ Hospital, it’s all about our patientsAnd making healthcare what they want it to be. Accessible. Personal. Affordable.Our commitment to exceptional outcomes, affordable care and the finest patient experiences is recognized yearly with numerous awards from leading healthcare organizations and publications. At the top of our list of honors are the 17 consecutive years that we’ve been named to U.S. News & World Report’s list of Best Hospitals and being named the Most Preferred Hospital by the Greater Cincinnati community for 21 consecutive years (National Research Corporation).What does this mean for you?GROWTH- opportunities to learn, develop, and impact.VALUE - a robust employee package that provides you the ability to maintain a healthy work-life balance, competitive compensation, flexible and meaningful benefits, development opportunities so you can be your best self, and a culture of compassion.PRIDE- from all that we have accomplished in our past, and all that we’re positioned for in the future.CHALLENGE- we are in one of the most competitive markets in the nation, yet continue to rise to the top through our incredible employees and transformational results. We seek individuals motivated by what it takes to be a part of a winning team.Named #24 on Forbes 500 America’s Best Employers for 2017, we are transforming care…inspired by you.