30 Sep
Systems Analyst (Programmer) Transportation Application Services
Florida, Fort lauderdale , 33324 Fort lauderdale USA

Vacancy expired!

The Broward County Board of County Commissioners Transportation Department, Information Technology Systems is seeking qualified candidates for the position of Systems Analyst (Programmer) - Application Services.This is a professional, technical, and analytical position with administrative responsibilities in computer system implementations, deployments, maintenance, and support. The ideal candidate will possess strong analytical, planning, problem-solving, writing, and presentation skills and excel at communicating effectively with management, peers, technology vendors, and business unit customers. The candidate must have reliable transportation to commute to various Transportation facilities during business hours and non-business hours to provide the necessary support. Candidates may be required to provide support even when not on call.

General DescriptionAnalyzes computer application programs and supports computer hardware devices.Works independently, under limited supervision, reporting major activities through periodic meetings.

Minimum Education and Experience RequirementsRequires a two (2) year degree from an accredited trade, technical or vocational school, college, or university with major coursework in computer science or a closely related field.

(Two years of relevant experience may be substituted for each year of the required education.)Requires four (4) years of experience in systems analysis and applications programming or closely related experience.

Special Certifications and LicensesNone.

International DegreesFor consideration of international degrees, you must have the degree evaluated by an approved member of the National Association of Credential Evaluation Services (NACES). To access the NACES Membership directory, please visit www.naces.org/members.

Preferences
  • Bachelor’s degree from a college or university with major coursework in computer science or a closely related field.
  • Master’s degree from a college or university with major coursework in computer science or a closely related field.
  • Any Microsoft certification that is relevant for an application development and support role such as Microsoft Certified Solutions Expert (MSCE), Microsoft Certified Solutions Associate (MSCA), etc.
  • Project Management or Business Analysis certificates such as Project Management Professional Certification (PMP)
  • Agile development certifications such as Certified Scrum Developer, Six Sigma(6S) Green belts, and above
  • Graduation from the Transit Leadership Program
  • Any relevant application development certification in cloud environments (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
  • 4+ years of C# (C sharp) application development
  • 2+ years of Crystal Reports, Server Reporting Services (SSRS), or Power BI reports development experience
  • 4+ years of Production application support and on-call experience
  • 2+ years of experience using SQL (Structured Query Language) working with Oracle/MS SQL creating and modifying tables, views, and stored procedures
  • 3+ years of experience in government or a transportation-related field

Additional preferencesAbility to troubleshoot and solve problems in a production support environment.Object-oriented design patterns.Proficiency in Webservices, ASP.NET MVC, WebAPI & WC, Winforms, WPF and Console applications, LINQ, Entity Framework, and Source control using TFS.Understanding of SOLID architecture principles.Analytical skills to effectively resolve complex technical problems, identify and implement process improvements, and think creatively.

Key Responsibilities and Essential FunctionsThe purpose of this position is for a programmer analyst with the ability to provide application development and support in a fast-paced 24x7 operation for Broward County Transit. The ideal candidate will be proficient in:
  • Support third-party Commercial Off the Shelf (COTS) applications
  • Assist business users in operational tasks such as support month-end billing
  • Business analysis and interaction with customers daily
  • Knowledge and implementation experience of SOLID principles and design patterns
  • Query MS SQL and Oracle databases and generate reports
  • Rotational on-call Production support including incident and problem management
  • Design and enhance new and existing Crystal reports, SSRS reports, or Power BI reports
  • Prepare systems specifications, support documentation, and technical documentation for applications
  • Develop and enhance applications using the Microsoft .NET framework
  • Object-oriented design patterns
  • C#, HTML, CSS, JavaScript, ASP.NET
  • Webservices, ASP.NET MVC, WebAPI, WCF & REST
  • Winforms, WPF, and Console applications
  • LINQ, Entity Framework
  • Azure DevOps to plan and track work, GIT and GIT workflows
Broward County Transit uses various vendor-provided COTS applications. The candidate will be required to acquire expertise in these applications and support these applications. As part of their application support role, the candidate will need to troubleshoot software application issues. The issues to be resolved require a broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, and third-party products.As part of their application development role, the candidate will need to interact with end-users to gather and document requirements and use cases. They are expected to write design documents, test scripts, and user manuals for users. The candidate must be proficient in application design, iterative/agile development, industry-standard testing, and change management processes.

Experience with any of the following is a plus
  • Working knowledge/experience supporting and using Fleet Focus FA/AssetWorks
  • Knowledge of billing and accounting such as Chart of Accounts, using PeopleSoft ERP
  • Knowledge of SOLID architecture principles
  • A working knowledge of Information Technology used by Transit agencies

Additional Job Requirements
  • Acquire expertise in third-party Transit and business-related applications and support these applications
  • Provide maintenance, enhancement, upgrade, and support as a primary and secondary Developer for various applications
  • Maintain the compliance and integrity of information in the Application portfolio monthly.
  • Comply with Project Management requirements and participate in related meetings, as needed
  • Attend and actively contribute to Code Reviews
  • Enter hours into the ticketing tool daily and review hours
  • Comply with the County Emergency Communication Plan for employees to ensure compliance during and after an emergency.
  • Maintain Continuity of Operations Plans, Disaster Recovery (DR) Plans and participate in DR testing, as required
  • Ensure Projects and assigned break/fix tickets meet and/or exceed customer satisfaction
  • Possess (or) secure and maintain a valid Florida Driver's License at the time of appointment and for the duration of employment.
  • Provide maintenance, enhancement, upgrade, and support as a primary and secondary Developer for various applications
  • Maintain the compliance and integrity of information in the Application portfolio monthly.
  • Comply with Project Management requirements and participate in related meetings, as needed
  • Attend and actively contribute to Code Reviews
  • Enter hours into the ticketing tool daily and review hours
  • Comply with the County Emergency Communication Plan for employees to ensure compliance during and after an emergency.
  • Maintain Continuity of Operations Plans, Disaster Recovery (DR) Plans and participate in DR testing, as required
  • Ensure Projects and assigned break/fix tickets meet and/or exceed customer satisfaction
  • Possess (or) secure and maintain a valid Florida Driver's License at the time of appointment and for the duration of employment

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