30 Sep
Florida,
Fort lauderdale
, 33301
Fort lauderdale
USA
Vacancy expired!
Job#: 1296659 Job Description: If you are interested in this role you can apply directly or you can send an updated copy of your resume to John Baer at jbaer@apexsystems.com with a subject line "Field Security Technician Opening".Project Details:Need a field tech to support the security engineer - be able to install, troubleshoot, access control, troubleshoot and install cameras, etc. Day to Day Responsibilities/typical day look like: - Respond to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts, and debug a substantial variety of Security systems for complex problems.
- Install, troubleshoot, and optimize Physical Security Devices, including Hardware and Software issues.
- Identify and resolve problems for all service calls including emergency calls; analyze repair requirements and provide customers with appropriate solutions; complete necessary repairs and replacements as needed; exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. It may require originality and ingenuity in some situations.
MUST HAVES:2+ years of Field Security Supporting fire alarms/security systemsInstalling field devices/programming systems/troubleshooting security equipment in the schools Ability to travel 60% of the time Experience managing and administrating systems updates and patching in an enterprise environmentClient Job Description: JOB PURPOSEThis client is looking for a full-time, enthusiastic, results-driven, and forward-thinking Security Service Technician to join our fantastic culture. In this role, you will support existing customers by responding to service calls and carrying out initiatives and small business projects.ESSENTIAL DUTIES AND RESPONSIBILITIES- Respond to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts, and debug a substantial variety of Security systems for complex problems.
- Install, troubleshoot, and optimize Physical Security Devices, including Hardware and Software issues.
- Identify and resolve problems for all service calls including emergency calls; analyze repair requirements and provide customers with appropriate solutions; complete necessary repairs and replacements as needed; exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. It may require originality and ingenuity in some situations.
- May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure and support a variety of network systems and equipment for assigned projects.
- Provide technical support to end users and field labor when applicable. Transfer knowledge and expertise to other Specialists.
- Keep up to date and informed on all company products, services and policies.
- Perform other duties and responsibilities as requested or required
- Maintain high platform performance levels, maximum uptime and the overall integrity of production systems
- Streamline and continually improve operations through monitoring, support and diagnostic tools and scripts
- Follows federal and state laws, as well as company policies.
MAY PERFORM OTHER DUTIES AS ASSIGNEDSKILLS AND KNOWLEDGEDemonstrates enthusiasm and commitment toward the job and the company's mission; supports the company's goals and strategic priorities.Works and interacts with staff and relates to individuals at all levels of the organization; relates to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.Demonstrates ability to lead people and get results through others.Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates a high level of interpersonal skills to handle sensitive and confidential situations. The position continually requires demonstrated poise, tact, and diplomacy. Demonstrates excellent oral (including presentations), written, and interpersonal (active listening), skills and ability in negotiating and influencing; excellent phone etiquette. Thinks ahead and plans over a 3-5 year time span.Able to organize and manage multiple priorities.Able to consistently be at work, arrive on time, follow instructions, respond to management direction, and solicit feedback to improve performance.Analyses problems and provides resolution at both a strategic and functional level.Looks for ways to improve and promote quality and demonstrate accuracy and thoroughness. Strives to research, evaluate and implement best practices.A strong track record for analyzing complex problems/issues, identifying patterns, and recommending creative solutions.Proactive and takes the initiative.Thinks creatively.Drives projects to completion.Insists on the highest level of quality.JOB REQUIREMENTS- Ability to travel by air and car up to 60%.
- B.S in IT or Computer Science or work experience
- Minimum 2 years of experience in the physical security, fire alarm, or low voltage communication industry installing field devices, programming systems, and running medium to large-sized jobs required
- Ability to be in FLL when not traveling to support clients.
- Experience with companies Avigilon/Verkada brands.
- Expert in managing and administrating systems updates and patching in an enterprise environment.
- Strong proficiency in Microsoft Office products (Word, Excel, and Project)
- Ability and track record of successfully loading servers with 3rd party applications
- Ability and track record of successfully deploying IP video solutions
- Strong organization and time management, problem-solving, troubleshooting, and communication skills are required.
- Able to work nights and weekends if required.
- Commitment to company values.
- Such alternatives to the above requirements as the hiring company may find appropriate and acceptable.
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
Vacancy expired!
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