Universal Banker

Overview

CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.

CIT Group Inc. (NYSE : CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.

A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management.

CIT's consumer banking segment includes a national direct bank and regional branch network. Discover more at cit.com / about.

Responsibilities

Universal Bankers at OneWest Bank (OWB) build strong relationships with customers by providing guidance and navigating them toward solutions that meet their financial needs.

The Universal Banker builds customer relationships that embody OneWest's culture of delivering exceptional service by focusing on One Customer at a Time.

Key Responsibilities :

Dedicates time to engage customers in meaningful conversation to understand customer’s financial needs

Utilizes contact management system by notating what was learned both financially and personally and will continue to build on customer relationships through follow-up

Leverages OWB's resources to support customer relationships

Navigates customers by recommending and aligning financial solutions with OneWest Bank products and services

Expands knowledge of OWB’s standards and culture in order to make appropriate suggestions for fulfilling customers' needs

Guides customers through more complex financial needs such as buying a home, funding retirement, and operating a small business

Processes basic transactions and guides customers to new technologies for their convenience and preferences

May be required to manage a cash drawer

Qualifications

Experience in leveraging resources such as technology channels, lending, business banking, and investments as well as aligning products and services

Experience in reviewing and analyzing customer information to identify needs and create solutions

Must have high competency in the banking industry, banking channel, and products

Must be able to manage and process information through a contact management system

High school diploma or equivalent

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