Systems Specialist - Read to Succeed Buffalo, Inc. (Buffalo)

JOB DESCRIPTION

JOB TITLE: Systems Specialist

REPORTS TO: Executive Director

FLSA STATUS: Exempt

SUMMARY

The Systems Specialist is responsible for program data input and maintenance of data systems including donor development software. The Systems Specialist will communicate with staff to develop strategies for centralizing student, volunteer, and donor data, tracking key assessment and post-program indicators, maintaining program alignment, and generating reports and support materials for programs and fundraising activities. This position will support the CARE Child Care, Preschool and Elementary programs, AARP/Experience Corps program, and fundraising activities. Critical skills include expertise in Microsoft office with proficiency in Access and MS Teams, ability to learn/use Salesforce, experience working with computerized data maintenance, attention to detail, good follow up skills and strong interpersonal skills.

ESSENTIAL FUNCTIONS.

Facilitate the collection, input, and reporting of program data necessary to track and evaluate children’s

literacy progress from preschool through 3rd Grade (Access and Salesforce platforms).

Refine standardized processes to import data from original data system to the RTSB Access data system

using export/import procedures and data entry (BPS, ASQ On-Line, etc.).

Develop or refine standard reports for program staff, Executive Director or funders as needed to assess

student or program progress or outcomes. Run reports as required.

Manage Salesforce/Foundation Impact data base for tracking and reporting Experience Corps outcomes to

AARP Foundation and other funders in accordance with Experience Corps Standards.

Work closely with program staff to ensure appropriate orientation, operational support and program related

survey distribution and collection.

Periodically update data definitions for all data fields so program staff have a common understanding of the

data and its meaning.

Audit data and program report queries to ensure fidelity with feeder systems.

Support development and fundraising activities including input of donations and grants and running of

appeal communications through the management of the development database.

Troubleshoot issues and problems. Function as first point of contact for problems encountered by end-users.

Support utilization of virtual platforms such as MS Teams among staff and program participants.

Provide low-end IT support for all staff as requested.

Ensure data is backed up on a daily/weekly/monthly basis.

Reliability and Attendance – begin work on time and conform to work hours and schedule. Unscheduled time

off does not exceed established company standards

OTHER JOB DUTIES

Other duties and/or projects as assigned by the Executive Director

REQUIREMENTS/QUALIFICATIONS

- Three years of experience:

- Microsoft office/Office 365 proficiency

- Attention to detail

- Strong interpersonal communication skills

- Familiarity with developing standard and ad hoc reports using Access

- Importing and exporting data among various vendor/partner systems while ensuring data integrity and

fidelity

- Writing data definitions

- Exporting data into presentation templates in Power Point

- Associates in Information Systems, Computer Science, Statistics, or related field

- Ability to effectively communicate data management and technology concepts to end-users in a simple and

clear fashion.

- Ability to interpret and manipulate data sets.

- Ability to take initiative, think creatively and work collaboratively.

- Knowledge and understanding of early childhood programs and/or public education system a plus.

EDUCATION AND KNOWLEDGE

- 2 Year Degree Required

SUPERVISORY RESPONSIBILITIES

- None

TRAVEL

- Some local travel in the Erie County area

To Apply:

Send cover letter and resume via Craigslist.

Application Deadline: Wednesday, September 30, 2020