Service Advisor

Glendora Chevrolet has an exciting career opportunity for an experienced customer service representative as a Service Advisor.

Service Advisors ensure a pleasant experience for all our customers, using great customer service skills and their knowledge of the products and services we provide.

They ensure we meet the needs and expectations of our customers by maintaining communication and updating them often. They must be able to listen and thoroughly understand customer problems, arrange for appropriate service / repairs, and set / manage expectations on the part of the customers and the technicians to ensure vehicle is finished when promised.

Service Advisors inform customers what repairs are needed and what repairs and maintenance are recommended. They will be upfront and honest about all work needed and pricing.

Our Service Advisors ensure the customer is satisfied with all work and repairs done to their vehicle and that it was delivered in the time promised.

The ideal candidate has at least two years of experience in customer service with great phone and computer skills. Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver exceptional customer service.

Never worked in the auto industry, that’s ok. We prefer to train the right candidate!

We provide hourly rate wile training and great performance bonus opportunity’s as you gain experience.

We offer :

Competitive Wage Plans

Ongoing Professional Development

Career Growth and Internal Promotions

Medical and Dental / Vision Benefits

Telemedicine

Company Paid Life Insurance

401(k) Savings Plan with Employer Match

Paid Vacation

Supplemental Insurance such as;

Critical Illness

Voluntary Life Insurance

Voluntary Accidental Death

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified.

Furthermore, the job description does not constitute a written or implied contract for employment. Martin Automotive Group / Glendora Chevrolet reserves the right to revise or change job duties and responsibilities as the need arises.

Martin Automotive Group / Glendora Chevrolet is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status or on the basis of disability.

Approved By : Date :

Reviewed By Employee & Manager :

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