Healthcare Administrator

Overview

If you are looking for a rewarding career in more ways than one, join us in setting the new standard for service with We CARE!

What’s in it for you :

A We CARE culture of creating smiles, attending to details, respecting everyone, and embodying excellence

Frequent conversations with your coach / manager

Competitive compensation

Tuition Reimbursement up to $4,000 a year

Our full-time team members enjoy :

Generous PTO plan

Medical, dental, vision insurance

403(b) with discretionary employer match

Responsibilities

Reporting to the Chief Operating Officer (COO), the Administrator for myPotential at Home has primary responsibility and accountability for administrative and leadership functions, supervision of the established organizational plan and responsibility for ongoing communication with the Board of Directors, the COO, the Governance Committee, as well as the entire myPotential at Home team.

Responsible for the quality, planning, marketing, and financial management of myPotential at Home service line. Overall leadership responsibility for operating myPotential at Home, including strategic planning, growth of the service line in Virginia as well as services provided, quality assurance performance improvement, problem resolution, personnel management and retention as well as performance improvement.

Some responsibilities include :

Supports, follows and enforces policies, procedures, guidelines and standards of NLCS Prepares and presents administrative reports to NLCS leadership as required

Organizes and directs the ongoing liaison among the governing body, team, and professional advisory group on current organizational, community and industry trends

Implements policy and procedures approved by leadership and responds to requests and recommendations along with reviewing Agency manuals once per year for completeness

Direct and monitor Quality Improvement activities across the myPotential at Home service line

Plans, organizes and directs and evaluates operations to ensure the provision of adequate and appropriate care and services in an efficient and effective manner

Maintains profitability and solvency of service line through sound financial planning, budgeting and management as well as an accurate billing system

Across service line; ensures appropriate recruitment, employment and retention of myPotential at Home staff

Ensures scheduling of qualified staff to meet the needs across service line and that the numbers and qualifications of staff available to provide services are sufficient to meet the medical, nursing and therapy needs of clients;

including adequate staff education and periodic evaluations

Arranges and negotiates services provided through contractual agreements

Ensures accuracy of public information materials and activities

Ensures that policies and procedures meet Federal, State, and accrediting organizations regulations and

standards.

Develops strategic and short-term plans for organizational development

Educates community to the myPotential at Home programs

Develops measurable goals and metrics for service line, including those which measure quality and

quantity of services

Demonstrates leadership and provides direction to members of the myPotential at Home team and

facilitates active and effective communication with the team

Provides strong supervisory, performance management, leadership, onboarding and ongoing coaching

skills for the team

Partners with Talent & Culture team to assure fair and consistent administration of policies. Documents

all corrective action steps for personnel file

Builds trust and accountability by frequently holding coaching conversations with team members to develop, mentor, and provide constructive feedback to support team members’ goals and strategies

Conducts required stay interviews for all new hires

Handles crisis situations in a prompt, precise and professional manner

Qualifications

Minimum of bachelor’s degree in business, nursing or health administration or a related field or

comparable

Registered Nurse (RN)

Minimum of ten years of increasing responsible experience in health care administration with a

minimum of two years of experience in direct home health operations / management required

Supervisory experience required

Working and current knowledge of various State and Federal regulations including Medicare conditions

of participation for home health agencies

Able to apply a thorough knowledge of health care delivery models and relevant financial acumen

Must have demonstrated experience in performance management and effective leadership

Must possess strong written and oral communication skills; ability to maintain confidential information

Must be proficient in Microsoft Office