16 May
Digital Delivery Business Analyst (Remote)
Nevada, Carsoncity , 89701 Carsoncity USA

Vacancy expired!

As a Digital Delivery Business Analyst (BA) and Scrum Master (SM) at ICF Next, you will apply your analytical and critical thinking skills to help solve client challenges while driving the ceremonies within an Agile framework. As a Delivery BA/SM, you will drive work processes for your project in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong work process flow skills in a digital development environment, and the ability to properly prioritize, track and drive workflows, multi-task, and work collaboratively in an Agile environment.The WorkThis role will support web projects within the Centers for Disease Control and Prevention (CDC) web content development to support workflows updating, optimizing, and manually migrating content to a new content management system (CMS), which will be a version of WordPress. The BA/SM will work directly with the stakeholders, writers/editors, content strategists, developers, and project managers by creating/driving the workflow, visual QA of content, and being an owner of an Agile team.Responsibilities:

Support all aspects of the digital (web and mobile) content development cycle including creating, optimizing and owning workflows, stakeholder engagement, quality assurance and a workflow Scrum Master.

Act as Scrum Master for content development POD within larger team, including supporting Scrum of Scrums.

Elicit direction from stakeholders using interviews – both internal and external, document analysis, questionnaires, business process descriptions, use cases, scenarios, business analysis, and existing system analysis.

Manage content traceability and track status of content throughout the project using Jira.

Own the communication (both verbal and written) of any risks/issues within the content development cycle.

Facilitate workstream team meetings to gather, document, refine, and prioritize content, identify action items, and drive user feedback.

Support UAT by offering visual quality checks to the content.

Collaborate with subject matter experts, developers, designers, and user experience researchers in an Agile environment.

Qualifications:

Bachelor's degree

2+ years of Scrum Master experience

1+ years of experience working with a CMS such as WordPress, Drupal or other system.

1+ years of experience working with cross-functional teams to build digital products using an Agile methodology.

1 + years of experience in the development and maintenance of technical documentation –specifications, workflow development/optimization, and other supporting system documentation.

1+ years of experience working with user stories and test scripts.

1+ years of experience working with Jira and Confluence or similar.

Must be able to obtain and maintain a low-level government security clearance.

Preferred Skills and Qualifications:

Scrum Master Certification

Experience with the federal government, especially the CDC or another public health agency

Experience working within web teams using Agile, Kanban, or similar, methods to track ongoing content optimization efforts for a site relaunch

Experience working with content management systems.

Experience diagraming processes using tools like Microsoft Visio.

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#li-cc1#indeedWorking at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we dohttps://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :$56,467.00 - $95,993.00Nationwide Remote Office (US99)Need help? We're here:ICFCareerCenter@icf.comAbout ICFICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https%3A%2F%2Fwww.icf.com%2F&a=icf.com) .

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