Sales Support Associate

Veritext is the global leader in legal litigation and deposition solutions. We provide the most skilled court reporters, advanced technology and unmatched service to help our clients achieve successful outcomes. Our national scale enables us to provide consistent and reliable delivery anytime and anywhere. Veritext utilizes advanced technologies to streamline the deposition process and to manage the most complex cases. Proprietary video, mobile and workflow services combine with superior security, including HIPAA and PII compliance, to ensure that you have the best tools and the confidence of working with the market leader.Key ResponsibilitiesDemonstrate superior customer service skills and abilities

Support lead management through research of prospects and activity

Assist regional management in managing sales and marketing budget and monthly expense reporting

Complete and submit sales proposals to clients (e.g. new item, price change, etc.)

Provide client support by answering or referring inquiries to appropriate colleagues

Manage marketing material inventory, including ordering and material distribution for collateral and tchotchkes

Update sales presentations to match attorney/law firm messaging using Keynote and PowerPoint

Analyze client and activity data using all relevant tools and present solutions and ideas

Maintain an electronic folder of all client pricing proposals on the Veritext network; submit to Billing for upload into Vision

Support Company and regional sales and marketing efforts, including coordination of Trade Shows, client events, catering, networking events and sponsorships

Assist regional management in managing sales and marketing budget and monthly expense reporting

Communicate necessary information timely and accurately to all parties, including clients, back office staff, sales and vendors

Resolves issues and escalates as needed to ensure prompt and accurate resolution

Recommend and implement improvements in process and procedures

Ensure that departmental training materials are current, effective and utilized

Act as a subject matter expert for using technology tools and sales reporting, i.e. SFDC, Marketo and other resources as appropriate

Assist in the development and implementation of sales training content

Assist Sales in the management and development of contests, projects and other activities that help drive the sales process

Skills and Competencies Work collaboratively with Veritext colleagues, exhibiting Veritext Values

Proficiency in MS Office required

Proficiency in relevant software packages and applications

Must possess excellent written and verbal communication skills

Customer service oriented with strong interpersonal skills

Dedicated professional with the ability to respond to requests promptly and accurately

Must be detail oriented, organized and be able to multi-task

Proactive and motivated with strong problem solving and follow up skills

Take ownership of your work; follow-thru until final resolution

Must be able to work both independently and with a team

RequiredAssociate's Degree in related field of equivalent combination of education and experiencePreferredBachelor's DegreePrior knowledge of/experience working in the Legal industryVeritext offers competitive compensation and an exciting benefits package including medical, dental, vision, 401K with company match, generous paid time off, company paid short & long term disability, life insurance, and more.VERITEXT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.EOE Minorities / Females / Protected Veterans / Disabled