02 Dec
Director - Operations
North Carolina, Greensboro , 27401 Greensboro USA

About RRDAt RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!The Director of Operations is responsible to ensure efficient functional management of operations of a packaging print facility while maintaining a positive safety culture and a high level of customer satisfaction through a focus on quality. This position is responsible for managing P&L activity for site, and aligning business solutions to support Company platform budgeted expectations.Responsibilities

Foster a culture that embraces continuous improvement, is client-focused, conducts business in the highest ethical manner and promotes behavior designed to enable each member of the facility to achieve personal and professional satisfaction through their daily activities.

Manage all areas of the facility by providing cohesive direction and leadership to ensure local initiatives support the strategic direction and conform to applicable divisional and company standards.

Support the preparation of annual budgets in coordination with finance per corporate directives and guidelines.

Control expenses by monitoring various financial reports, establishing expenditure guidelines and by approving expenditures to achieve budgeted levels of a profitable operation.

Aggressively enhance capabilities, expertise and service to promote growth rates.

Accurately forecast the plant’s monthly financial performance.

Oversee safety, health and environmental issues involving the operation to ensure the safety of the associates.

Comply with all federal, state and local regulatory agency laws and directives.

Ensure processes are in place to maximize product quality, comply with external audit standards and fulfill all customer quality reporting requirements.

Resolve elevated customer issues by communicating directly with customers and Sales. Review and monitor corrective action plans to prohibit recurrence.

Communicate facility and company direction and goals to all employees on a regular basis.

Evaluate the performance of departments and employees to established goals.

Develop a Positive Employee Relations culture through support of the Open Door and Open Shop policies.

Other duties as required.

Required Skills

Demonstrated leader with ability to lead in a fast-paced environment and work collaboratively with all functional support areas including Human Resources, Finance, EHS, IT, Sales, etc.

Excellent communication skills at all levels required

Strong negotiating skills to deal with both internal and external parties

Strong understanding of Continuous Improvement

Required Experience

Four year BS degree in Engineering, Management or a related discipline or equivalent experience is required

Minimum of 5 years relevant management experience a manufacturing operation

Experience managing full P&L

Experience either managing, or working directly with sales teams

Background in packaging printing is highly desired, minimum experience leading a printing plant

The national pay range for this role is $109,800 to $222,000/ year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.


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