Fine Dining Matre d

As an award-winning boutique hotel, The Inn at Willow Grove provides guests with an unsurpassed luxury experience. Vintage Restaurant is seeking a professional Fine Dining Maître d’ to join our restaurant team. Our staff consists of guest service-oriented individuals who are energetic, organized, methodical and can work both as a team player and independently towards one goal - maximum guest satisfaction. Evening hours beginning at 3pm with possible days. Compensation: Salary begins at $12- $15 (commensurate with experience). Full time. Responsibilities include but are not limited to: Professional and gracious communication via email, phone and in person, with our guests. Receive and record dining reservations or respond to general inquiries via telephone or online reservation system. Resy.com Table management, organizing the evenings floor plan, control the flow of the dining room and constantly communicate with managers as to when tables are needed back for the next reservations. Seats guests as needed to ensure reservation times are met and guests are treated appropriately. Always do your best to accommodate guests’ requests. Anticipate and service the guests’ needs before requests are made. Actively communicates with the front of the house (FOH) and back of house (BOH) staff and management to guarantee all guests are taken care of. Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints. Data Entry Complete daily logbook, daily reports and other tasks as assigned by Food and Beverage Director Assist Food & Beverage Director with various tasks Exude and instill exemplary Hospitality standards at all times Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling Maintains the ambiance of the restaurant to include lighting, music, cleanliness, and hygiene. Qualifications: 2 or more years Resort Hotel/Restaurant Host, Maître d’ or serving/bartending experience preferred This position requires open availability, efficiency, and punctuality. Able to work unsupervised efficiently and organized Proficiency with Microsoft Office products, Word, Excel, etc.