Program Specialist (Hybrid)

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin at 1117 Trinity St., this position is suitable for teleworking 3 to 4 days per week. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.WHO YOU ARE:

The ideal candidate leverages strong customer services skills and should be comfortable taking the initiative, have excellent interpersonal skills, analytical skills, be an active learner, and possess excellent computer skills especially in Excel, Word, and Outlook. This position plays a critical role in ensuring the successful execution of the Career Schools and Colleges (CSC) program.This is a hybrid teleworking position with weekly in-office work required. The selected candidate must have a secure, dedicated workspace with reliable access to broadband internet service, ability to maintain a reliable and consistent work schedule and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.WHAT YOU WILL DO:

The CSC Program Specialist II performs moderately complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train others. Works under general supervision, with limited latitude for the use of initiative and independent judgment.YOU WILL BE TRUSTED TO:

-Assist with developing or develops program guidelines and procedures and monitors compliance with regulations.

-Reas and interprets statute and rules to determine compliance.

-Conduct regular quality reviews of processes and ensures we maintain acceptable timeliness per regulations.

-Review and evaluate applications and supporting documents submitted on behalf of career schools and colleges to ensure compliance with legal requirements, including renewal, new schools, changes in ownership and any other changes which may warrant the issuance of a modification certificate of approval.

-Author correspondence, reports and memoranda pertinent to the status of Certificates of Approval, recommending adverse action if necessary.

-Work with other staff to identify schools not in compliance with regulatory requirements.

-Coordinate with legal staff and special hearings department to ensure departments receive proper notification of appeals received.

-Communicate verbally or in writing to school officials, internal staff and the general public on state licensing criteria and the licensing/approval process and procedures.

-Interpret statute, rules and procedures for career school and college owners, staff, state and federal officials and the general public.

-Assist in the development and maintenance of the Career School Database for collecting, organizing, and analyzing program data.

-Perform other duties as assigned.YOU QUALIFY WITH:

-Graduation from an accredited four-year college or university plus six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.

-One year of full-time experience may be substituted for each year (30 semester hours) of education.

-Experience and education may be substituted for one another.YOU ARE A GREAT FIT WITH:

-Knowledge of local, state, and federal laws related to the program area

-Knowledge of public administration and management techniques

-Knowledge of statistical analysis processes

-Knowledge of budget processes

-Knowledge of research techniques

-Knowledge of training and marketing techniques

-Knowledge of program management processes and techniques.

-Skill in identifying measures or indicators of program performance.

-Skill in using a computer and applicable software.

-Ability to gather, assemble, correlate, and analyze facts.

-Ability to devise solutions to problems.

-Ability to market programs.

-Ability to prepare reports.

-Ability to develop, evaluate, and interpret policies and procedures.

-Ability to communicate effectively.

-Ability to provide guidance to others.YOU GAIN:

-A Family Friendly Certified Workplace.

- Competitive starting salary: $3,497.97 - $4,197.91/month

- Defined Retirement Benefit Plan

- Optional 401(k) and 457 accounts

- Medical Insurance

- Paid time off, including time for vacation, sick and family care leave

- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSCProgramManagement.pdfHOW TO APPLY:

To be considered, please complete a State of Texas Application for Employment, and apply online at www.workintexas.com or in Taleo.TWC is not considering applications from persons who require sponsorship for an employment visa.A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.