Receptionist

To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-5F5A?ps=clp

Expedition Wealth Management is a financial services team in West Des Moines, IA that focuses on safety and simplicity for our clients. We are growing quickly and looking for great people to add to our team.

Job Overview:

We are seeking a friendly, energized and organized individual with a strong work ethic to join our team as a Receptionist. The Receptionist will be the first point of contact for visitors and clients, providing exceptional client service and creating a “WOW” experience. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a variety of tasks with efficiency and thrive in a busy, fast-paced office.

Responsibilities

Front Desk Management:

Open the office each morning

Great and welcome clients with a warm and professional attitude

Manage incoming calls for three companies and redirect them to the appropriate personnel

Maintain a clean and organized lobby area

Client Services:

Provide excellent service to clients, guests, and employees

Address client inquiries and provide information about the company in a helpful manner

Assist in resolving basic client issues and escalate when necessary

Administrative Support:

Handle incoming and outgoing mail and packages

Assist in scheduling appointments and meetings, provide reminder calls, emails, and texts

Maintain office supplies and order as needed

Perform basic clerical tasks, such as copying, scanning, faxing, and filing

Contribute to office goals by accomplishing tasks and maintaining a team mentality

Provide other duties and projects as assigned

Provide support for preparation for client events

Communication:

Effectively communicate with internal teams to relay messages and information

Notify relevant personnel to client arrivals and appointments

Manage email correspondence and forward messages to appropriate individuals

Assist with mass mailings

Requirements:

High school diploma, some college preferred

Proven experience as a receptionist or in similar role

Excellent verbal and written communication skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Strong organizational skills with the ability to multitask

Professional appearance and demeanor

Ability to handle stressful situations with grace and composure

Compensation: $38,000 - $46,000 based on experience

Position Type:

Full-time, In-office

Benefits:

Matching retirement plan, health insurance, paid holidays/vacation time, access to on-site workout facility and racquetball courts.

To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-5F5A?ps=clp