Clinical Informatics Senior Program Manager - Nursing and Clinical Technology

DescriptionWe are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TXProvidence is seeking a Clinical Informatics Senior Program Manager - Nursing and Clinical Technology :The CI Sr. Program Manger is responsible for overseeing, coordinating and executing various projects beneath a common objective supporting a program(s) to ensure that the projects all align effectively with Providence's mission and meet the business goals for the program(s). This position will work collaboratively with business/facility operational leadership, intake and governance teams, as well as CI groups required to deploy CI services, while working independently at an enterprise level to ensure CI leadership team strategic direction is achieved. The CI Sr. Program Manager is accountable for working with and facilitating processes to accomplish complex program objectives, managing change, and resolving issues by planning, organizing, and directing activities to improve PSJH efficiencies, in a cost-effective and productive manner while building long-term goals for the program(s) to achieve customer satisfaction. This position relies on extensive experience and judgement to plan and accomplish goals on complex issue where analysis of situations or data requires an in-depth evaluation of variables. To ensure success of their program, the CI Sr. Program Manager will create an evaluation method to properly review and assess the strengths of their program(s) and to determine areas of improvement.In this position you will have the following responsibilities:

Strategy Development and Alignment:

Develops projects within the program(s) in alignment with the organization's strategic plans and objectives.

Influences decisions in partnership with program leadership, building support in order to ensure work toward common objectives.

Manages work to plan, implement and optimize clinical program(s), including ongoing quality and process improvement within areas of responsibility.

Participates in developing, implementing and maintaining system wide standards and guidelines for areas of responsibility.

Demonstrates leadership, collaboration, critical thinking and teamwork in addressing decisions and resolving issues.

Management and Leadership:

Proactively and independently manages expectations for timelines and deliverables throughout the program lifecycle.

Manages portfolio programs of high complexity, strategic priority and/or visibility based on system or division(s) priority.

Responsible for scope, risk and issue management, including documenting, communicating and facilitating resolution or mitigation plans.

Serve as a subject matter expert for all aspects of the program.

Acts as a change agent working with physicians and/or nursing and clinical leadership teams in the identification, development, planning, implementation, and value measurement of overall informatics strategies to support quality patient care and professional practice in area of responsibility adhering to system standards.

Collaborates to identify educational opportunities and ensures clear and adequate communication of team activities and use of standardized educational materials.

Operations:

Serves as a change agent within scope across the PSJH. Serves as a positive role model for encouraging others to embrace operational changes associated with the EHR implementation and optimization efforts.

Manages projects as assigned with attention to detail, expected outcomes, and timelines.

Manages stakeholder communication including program(s) status, goals, and metrics.

Aligns the deliverables to the program(s)'s output in relationship to business needs.

Maintains program(s) documents such as charters, standard work, standardized templates, SharePoint sites as necessary based on the program(s).

Be innovative in resolving problems and issues with supervisory guidance.

Standards of Performance:

Actively supports and incorporates the mission and core values of PSJH in daily activities and interactions with all others.

Maintains confidentiality of all information related to patients, medical staff, caregivers, and as appropriate, other information as required by Federal, State, and Company compliance policies.

Ensures compliance in self and team with mandatory system training and education efforts.

Consistently demonstrates and incorporates principles of safety and infection control into daily activities as appropriate.

Customer Service:

Ability to work positively with the wide range of individuals involved in the program or assigned resources for specific needs/tasks.

Advocates for and supports a collaborative and just work environment that maintains and augments caregiver engagement and satisfaction with a career at PSJH.

Job Specific Knowledge, Skills and Abilities:

Strong organizational and interpersonal skills and demonstrated experience working with stakeholders and development of teams.

Strong communication skills, both orally and in writing.

Knowledge of change management principles and performance evaluation processes.

Proactively approaches responsibilities.

Demonstrate customer service skills.

Strong program and project management skills; ability to define and lead process improvement projects in a cross-functional setting.

Proficient knowledge and use of MS Office tools.

Required qualifications:

Bachelor's Degree in Nursing, Clinical, Informatics, Public Health Administration, Healthcare Administration, Business or other related healthcare field Or equivalent educ/experience.

8 years of Related experience.

6 years of Leadership experience.

Preferred qualifications:

Master's Degree in Clinical Or equivalent educ/experience.

Upon hire: Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger’s discretion).

3 years Demonstrated ability to create and successfully execute strategic plans for highly complex issues, specifically for the adoption of clinical technology.

3 years Experienced in all areas of program and project management including multiple project integration and process/workflow redesign.

Salary Range by location:NorCal (Napa, Sonoma)Min: $68.48, Max: $112.43Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)Min: $61.03, Max: $100.21WA Puget Sound Oregon (Portland) Alaska (Anchorage)Min: $58.55, Max: $96.13Oregon (Hood River, Medford, Seaside)Min: $54.58, Max: $89.62Eastern Washington (Richland, Spokane, Walla Walla)Min: $52.10, Max: $85.54MontanaMin: $47.14, Max: $77.40TexasMin: $44.66, Max: $73.32Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Check out our benefits page for more information about our Benefits and Rewards.About the TeamProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.Requsition ID: 245102

Company: Providence Jobs

Job Category: Clinical Informatics

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4011 SS IS CI SYS OPS

Address: WA Seattle 800 Fifth Ave

Work Location: Swedish Bank Of America Bldg-Seattle

Pay Range: $See Posting - $See Posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.