Telephone Fundraising Service Representative

Do you enjoy connecting with people? Are you a public broadcasting fan? We’re searching for a part-time Telefundraising Service Representative (TSR) to join our Development team!

Our TSRs are integral to our membership program in helping to deepen relationships with our community of donors and supporters to provide financial stability and membership revenue. Our TSRs increase the organization’s financial strength in support of our mission to connect the people of Maine and our region to each other and to the world through the open exchange of information, ideas, and cultural content. Membership contributions help provide the entire state of Maine (and portions of New Hampshire and Canada!) with exceptional news and information, classical and contemporary music, and entertainment.

The primary responsibility of our TSRs is to make outbound fundraising calls to members and potential members to renew memberships and solicit additional gifts and pledges while representing Maine Public in a professional and friendly manner. Additional duties include making calls for customer service surveys and stewardship, providing excellent customer service, and accurately recording data in appropriate software systems.

Job Requirements: Strong and clear verbal communication skills, basic telephone and computer skills, and data entry experience; experience with telefundraising preferred. Knowledge of public broadcasting and Maine Public’s mission statement preferred.

This position works a part-time schedule of 16 hours per week.

Shifts available weekdays 5:00 pm – 9:00 pm and weekends 4:30 pm – 8:30 pm

with additional scheduling flexibility after a training period.

Starting rate is $17 per hour, PLUS approx. 20% average commissions.

Apply online:

https://www.applitrack.com/mainepublic/onlineapp/

by Sunday, January 28, 2024.

About Maine Public: We are a non-profit, community-supported public media organization and the sole provider of statewide (and beyond!) public broadcasting coverage. As one of only seven statewide PBS/NPR joint licensees in the country, Maine Public operates 14 radio frequencies (with construction permits for seven more!), five free over-the-air television signals, three television translators, and 26 links of microwave to connect it all together. We are also the backbone of Maine’s Emergency Broadcast System. We broadcast a mix of local and national programming, educational programs, news and public affairs shows, documentaries, and arts and cultural programs. With NPR, PBS, and other partners we strive to be the standard bearer for high-integrity journalism and programming.

Every day Maine Public connects the people of Maine and our region to each other and to the world through the open exchange of information, ideas, and cultural content.

Maine Public believes that equity, diversity, and inclusion drive our success and we welcome and encourage candidates from all identities, backgrounds, and abilities to apply. As an equal opportunity employer, we are committed to building inclusive and innovative work environments with employees who reflect our communities. Therefore, we provide employment opportunities to all qualified applicants and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, military status or military service record, genetic information, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion.

Maine Public is committed to the full inclusion of all qualified individuals. As part of this commitment, Maine Public will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department: apply@mainepublic.org, 1-800-884-1717.